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Why is my recording a silent one-minute recording rather than my actual call?

When I listen to recording, it is a blank (silent) one minute recording rather than my 44 minute call. However, the information beside the button correctly lists the duration as 44 minutes.

Did I incorrectly record the call? Note that I stopped the recording, but then hung up and called back in to start it again--it definitely said that it was recording.

Thanks kindly for you time,
Ray.

PS. The call ID number is 63946.
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