Tweetsville crashes upon fetching the timeline

It seems it's a known bug with iPhone's Region Settings. If it's set on "Greece", Tweetsville crashes upon tweets fetching. The developer said that a fix is coming!

i have this same problem. i am in the united states and my region is set accordingly. i've tried restarting the phone, and have also logged in with a different user's account that was only following a few people. the app crashes each time.

I also am in the US with region set accordingly and it crashes upon launch

Update - created a brand new twitter account, no followers, not following anyone, no image/url/description anything, tried to use it and got the same error. The twitter username is AnotherPaul - if you want to see the profile.

I'm also in the US and it crashes right after logging in and attempting to download timeline.

I have the same crashing problem upon launch on my first gen ipod touch.

same problem with dutch settings.

Same problem here with italian settings...

well, i got it to work by changing the region set to english (US).

working great now and waiting for your fix to get back to my own settings :)

Same problem with Canadian settings

+1 here. Changing to US region (Settings -> International -> US) from Canada works after deleting and reinstalling the application.

Same problem here...

same here - iphone from orange switzerland with 2.1 software installed. It is the first app I paid for and now it doesnt work, mmh...

All in all Tweetsville is even more unstable than Twinkle

First app I have so many problems with -- even in jailbreak-times before 2.x I never had such problems with an app

Zach, we'll be looking for the update soon. Shame that your company couldn't see this before the first version was sent. Seems to be a pretty basic function of Twitter -- the timeline.

Zach: I don't think you should be telling users not to post opinions when we all just paid $3.99 for something that doesn't work. My opinion is that I''m annoyed.

@Zach I don't think so...
The number of users having problem is greater than you could imagine...
HERE you will find only the "smarter" users, but for every user reporting a problem here on Get Satisfaction, there will be hundred of silent users havin' the same problem...

I'm having the same problem. Also happens with Twitterrific, so possibly it's twitter related? This all started happening on Nov. 12.

Same problem in Portugal. Toggling the region settings made it work to load the timeline but when I tryed to post it crashed. And also if I try to refresh the timeline.

yet another frustrated user - switching back and forth between US and German settings - each time I'm back to German, the app starts crashing againg.

my first paid-for app... not able to use it, crashes at launch!

For the time being, switching from US to UK, launching the app, then switch back from UK to US worked for me.

crashing in the same place and i'm a UK user... still having to use twitterific...

Tweetsville crashes 2 issues

1.when enter username and password and fetch timeline (first time launch Tweetsville)

or

2.when you quit Tweetsville (first time work) and relaunch Tweetsville. It's automatic fetch timeline (no need to enter username and password)

both issue can fix by set permission "database.db" inside Tweetsville Documents folder

This is getting ridiculous. It's been more than a week since I purchased this app and haven't been able to use it even once. I keep checking for updates daily but nothing tweetsville specific appears. You guys keep saying its been submitted and all but the weird thing is that other applications with updates submitted after yours (eg, tap tap 1.5.1) have already made its way onto the appstore...

Don't forget to update the review when the update arrives and hopefully fixes the problem...

Zach while I agree you cannot control the apple review process I recommend you feedback something to them cause it simply doesn't make sense.

Look at this app called "Night Camera". Released on Nov 16 and mind you at least works and 2 days later a feature is added and on Nov 19 gets added to the system. If you do not believe me check it out here.

http://appshopper.com/photography/nig...

Now on the other hand you have tweetsville which doesn't even start, released on the 12th and till today no updates at all.

http://appshopper.com/social-networki...

Given the fact that Tapulous has made a few successful apps for the iPhone (1 of which apple uses in its ads frequently) I find it very hard to believe that you do not have the ability to rush this update through especially since this would be considered a critical update.

Does the fault really lie with the apple updating process or you guys?

also waiting.

(note to self: never buy anything from tapulous before LOADS of research again)

The update came out yesterday just that with the new 2.2 software the update servers are being hammered and you are not promoted. Search for tweetsville in appstore and re-download it. It will detect it as a previous purchase, not charge you, and update accordingly.

BUT since the start of today (where I updated to iphone 2.2) the only app to keep crashing over and over again is tweetsville. I mean come on? The guy who coded this actually got a job back in apple and is now working in the itunes department?

The software is buggy as hell. Nothing has crashed since 2.2 came out and now you are going to ask me to wait another 2 weeks for a tweetsville update?

I'm sorry guys but I'm going to have to try tweetie out first.

But I'm impressed with the way u guys reply (zach & ed) and that is with manners.

I'm sorry but this app needs a complete rewrite.

I'm another one with the same problem. Tweetsville worked fine when i first installed it after a day it started to crash when calling the timeline. I uninstalled and reinstalled and again it was fine for a day but once again it crashes each time it finally loads my timeline. Sometimes it'll load but the moment I try to scroll in the timeline poof it crashes.

Although on 41 report the problem on Get Satisfaction if you look here http://search.twitter.com/search?q=tw... you can see the more problem is more widespread.

Personally I really like the promise of this app but I'm anxiously waiting for an update.

As someone who had the crashing problem and was never able to even try the app before 3 a.m. this morning, it's working.

To make it work, I needed to remove it from my iPhone and redownload. Since you've already purchased it, you'll get a message that you can redownload it for free.

At that point, it worked.

However, I'm reading on other boards that folks have done exactly what I have done and the problem returns.

If this happens to me, I will delete the app from my iPhone and never speak or think of it again. So here's hoping for the best.

Please try deleting the app and redownloading it if you haven't already and I wish you the best.

Thanks will try this one. if it doesn't work I want my money back.

Thomas

Yeah, except I have 1.1 and it crashes.

OK, I was having the crash upon loading timeline issue prior to the 1.1 app update. After the update, it worked fine.

However, after loading the iPhone 2.2 update today, when I scroll quickly through the timeline, it crashes. If I scroll slowly through the timeline its fine.

Also, how does one find the crash log?
Thanks.

Why does one has to restart after updating to 2.2 -- isn't restarting part of the update-process?

I have version 1.1 and just updated to iPhone 2.2 and Tweetsville crashes upon startup. I can't even get the app to start up to change the location setting. This is very frustrating.

Dear tapulous- how can I get a refund? I just paid for software which hasn't worked for me at all- and if you're looking for your _paying_ customers do act as live beta testers- and make them pay for it is unethical and bad business. Please refund my 4 bucks.

Just wanted to offer some good news to contrast all the complaining: Tweetsville works great for me after the upgrade! Crashing on loading the timeline all gone.

Well done, guys! Thanks a lot!

~G

Ed, Zach (and others)

I've still got crashes. Running 2.2 with clean install of Tweetsville on a 3G iPhone.

I think I've found a pattern with when Tweetsville tanks on the timeline (at least for me). I follow @mashable and EVERY time one of his posts shows up in the timeline Tweetsville doesn't seem able to render the post in "timeline view". It's even more apparent if you switch from timeline view to the detailed poster view (double tap on any visible post and scroll up/down with arrows at top right), but it's quite obvious that something is not interpreted right because no information fills that form.

So, since I'm not gonna stop following @mashable, I'll continue using other twitter tools and check back here to see if the following things are confirmed:

1. others who follow see the same (or similar pattern) in which tweets cause Tweetsville to tank. @mashable may not be the only poster, nor could it be anything in his post. it just seems that of the 200 posts that I looked at just a second ago, the ONLY ones with missing data in the detailed view are from him.

2. A CLEAR explanation for what is causing the problem is described by Tapulous, just so I can rest easy knowing what the problem was and that it didn't just "magically" go away. I write software as well and problems that just disappear by themselves are VERY suspicious ;-)

3. some more robust error-checking for when Tweetsville encounters a "strange" tweet and flags it gracefully instead of tanking.

I'm willing to provide logs if you can describe to me how/where to find them. I have SSH access to my iPhone and know my way around the command line fairly well.

You can try replicating this by following @mashable, or inspecting the XML structure for his tweets. I doubt it's something terribly wrong since all my other twitter tools on the iPhone digest his tweets just fine.

d me if you have questions or comments.

Other folks, I'd like to know if you guys see similar patterns ?

Cheers,

@FrankSnyder