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"visit web" for messages a bad idea
we will likely leave Tatango for a different service due to the change from direct text to "visit web" for messages.
I’m happy
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Create a customer community for your own organization
Plans starting at $19/month
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Inappropriate?Please check out Tatango Direct at http://tatango.com/subscription
*We undercut all competitors, as we have become the leader in the industry. Let me know if you have any questions at all about Tatango Direct. -
Inappropriate?the webview REALLY is annoying, especially because it NEVER displays a partial message for the ones our group leader sends out. It's always the online link, and some people don't have internet-connected phones!
I’m frustrated
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Inappropriate?Dave,
Check out Wiggio.
http://www.wiggio.com/
As much as I like - and would pay for - tatango . . . they've taken a horrible turn.
I’m sorry that tatango left me.
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Philip,
What parts of the paid service don't you like? -
Inappropriate?It's too expensive, Derek. Why wouldn't I use Wiggio, which is free? I am still upset that I promoted your service at a national convention and then you changed everything.
I’m still upset that you changed.
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Wiggio uses a different method for sending their messages than Tatango. Wiggio sends messages through SMTP, which is a free gateway, while Tatango uses SMPP, which is heavily taxed and regulated by the mobile phone carriers. Besides the fact that most companies can't continue to use the SMPP gateway once they reach a certain size (this happened to us within the first couple of months) there are some major differences which are highlighted in this blog post we did. http://tatango.com/blog/2008/07/all-t...
I'm sorry to hear that you think the prices are too high, but we have seen a good percentage of our current groups agree with us that the value they place on each message is aligned with our current pricing model. Again, thank you for your support, we greatly appreciate it and hope to see you stick around.
- Derek
