Loading Profile...
My passwords are not accepted
Attempting to join will accept everything but any password I try to use gets kicked out. I've used words and numbers, many combos but won't accept
I’m very frusted!!!!!!!
14
people have this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Deb, that is not a bug we are aware of. Can you please email (from the email address you were trying to use) feedback@tbd.com, include the user name you were trying to use, and we can set up your account and figure out if we have a bug. If you know the browser you were using, that would help. Sorry for the inconvenience.
-
Inappropriate?The word definitely is FRUSTRATING. You gave me a new password today & then you don't accept it when loging in a few minutes later.
The cup cake does NOTHING to ease the FRUSTRATIOM.
-
Inappropriate?I have an account, it is not logging in anyone at this time. Suspect a back end server problem with TBD today.
I’m frustrated
1 person says
this answers the question
2 Comments Add a comment
This answers the question
-
adguru, not sure what you mean "not logging in anyone at this time," as hundreds of members have logged in and posted comments today. Please send details to feedback@tbd.com if you can't log in. -
This may help you diagnose your back end problem.
My browser link when going to sign in is:
http://www.tbd.com/signIn.html?useRef...
after I add the information and click the "sign in" button it displays
http://www.tbd.com/signIn.html?useRef... but, nothing loads. -
Inappropriate?Well I tried from two locations, and it just stalled. I also looked for other areas to let someone at TBD know, but the site is not really set up to provide user feedback other than this site. The link for feedback@tbd.com, where would I have found that? I looked for it.
1 person says
this answers the question
1 Comment Add a comment
This answers the question
-
adguru, what browser are you using? I don't think it's a backend problem, we don't yet support all browsers.
-
1 person says
this answers the question
EMPLOYEE
