technical problem - error message

I don't have a reply to fix it garyrw , i am having the same problem tho trying to access like music groups etc.

Hi garyrw,
So sorry for the delay. We're aware of the problem and working on it feverishly.

Can you tell me if you've experienced the problem within the last few hours?

Thanks so much!

I tried just now and still cannot access my messages. Occasionally, I get the error when going to my Profile page.

Gary, if you could be more descriptive, that will help immensely. Unfortunately the user error message you quote is the default one that happens for practically anything that could go wrong. (It's kind of like the equivalent of going to your car mechanic and saying, "It's broke".)

For example, some of what members might have experienced is the following example:
http://getsatisfaction.com/tbd/topics...
In this example, it's much more specific and has a lot more detail. In fact, last night about 9:30pm Pacific Time, an engineer was able to zero in precisely on the problem and fix it.

You also mention "accessing various areas of TBD". Each of those may be the same or different problems, which is harder to diagnose without more information.

So in short, thanks for reporting the issue. But in order to better zero in on a fix, this problem reported here is kind of a catch-all description that will apply to most about any kind of failure on the site.

I click messages pending to read, I click "4 Messages" on my profile page. I am taken to an error page, here is the detail...

Stack Trace:
org.springframework.orm.hibernate3.HibernateObjectRetrievalFailureException: No row with the given identifier exists: [tbd.model.member.Member#7574]; nested exception is org.hibernate.ObjectNotFoundException: No row with the given identifier exists: [tbd.model.member.Member#7574] Caused by: org.hibernate.ObjectNotFoundException: No row with the given identifier exists: [tbd.model.member.Member#7574] at org.hibernate.impl.SessionFactoryImpl$1.handleEntityNotFound(SessionFactoryImpl.java:375) at org.hibernate.event.def.DefaultLoadEventListener.load(DefaultLoadEventListener.java:145) at org.hibernate.event.def.DefaultLoadEventListener.proxyOrLoad(DefaultLoadEventListener.java:179) at org.hibernate.event.def.DefaultLoadEventListener.onLoad(DefaultLoadEventListener.java:103) at org.hibernate.impl.SessionImpl.fireLoad(SessionImpl.java:878) at org.hibernate.impl.SessionImpl.internalLoad(SessionImpl.java:846) at org.hibernate.type.EntityType.resolveIdentifier(EntityType.java:557) at org.hibernate.type.EntityType.resolve(EntityType.java:379) at org.hibernate.engine.TwoPhaseLoad.initializeEntity(TwoPhaseLoad.java:116) at org.hibernate.loader.Loader.initializeEntitiesAndCollections(Loader.java:842) at org.hibernate.loader.Loader.doQuery(Loader.java:717) at org.hibernate.loader.Loader.doQueryAndInitializeNonLazyCollections(Loader.java:224) at org.hibernate.loader.Loader.doList(Loader.java:2211) at org.hibernate.loader.Loader.listIgnoreQueryCache(Loader.java:2095) at org.hibernate.loader.Loader.list(Loader.java:2090) at org.hibernate.loader.hql.QueryLoader.list(QueryLoader.java:388) at org.hibernate.hql.ast.QueryTranslatorImpl.list(QueryTranslatorImpl.java:338) at org.hibernate.engine.query.HQLQueryPlan.performList(HQLQueryPlan.java:172) at org.hibernate.impl.SessionImpl.list(SessionImpl.java:1121) at org.hibernate.impl.QueryImpl.list(QueryImpl.java:79) at tbd.service.subscription.SubscriptionServiceImpl$13.doInHibernate(SubscriptionServiceImpl.java:600) at org.springframework.orm.hibernate3.HibernateTemplate.execute(HibernateTemplate.java:367) at org.springframework.orm.hibernate3.HibernateTemplate.execute(HibernateTemplate.java:333) at tbd.service.subscription.SubscriptionServiceImpl.findPendingSubscriptions(SubscriptionServiceImpl.java:593) at tbd.service.subscription.SubscriptionServiceImpl$$FastClassByCGLIB$$2d1f35f8.invoke() at net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:149) at org.springframework.aop.framework.Cglib2AopProxy$CglibMethodInvocation.invokeJoinpoint(Cglib2AopProxy.java:675) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:154) at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:107) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176) at org.springframework.aop.framework.Cglib2AopProxy$DynamicAdvisedInterceptor.intercept(Cglib2AopProxy.java:616) at tbd.service.subscription.SubscriptionServiceImpl$$EnhancerByCGLIB$$d85c66a0.findPendingSubscriptions() at tbd.web.message.MessageCenterController.loadFirstBatchOfAlerts(MessageCenterController.java:124) at tbd.web.message.MessageCenterController.referenceData(MessageCenterController.java:63) at org.springframework.web.servlet.mvc.AbstractFormController.showForm(AbstractFormController.java:559) at org.springframework.web.servlet.mvc.SimpleFormController.showForm(SimpleFormController.java:198) at org.springframework.web.servlet.mvc.SimpleFormController.showForm(SimpleFormController.java:175) at org.springframework.web.servlet.mvc.AbstractFormController.showNewForm(AbstractFormController.java:323) at org.springframework.web.servlet.mvc.AbstractFormController.handleRequestInternal(AbstractFormController.java:263) at tbd.web.message.MessageCenterController.handleRequestInternal(MessageCenterController.java:46) at org.springframework.web.servlet.mvc.AbstractController.handleRequest(AbstractController.java:153) at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:45) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:820) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:755) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:396) at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:350) at javax.servlet.http.HttpServlet.service(HttpServlet.java:690) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:264) at org.acegisecurity.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:107) at org.acegisecurity.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:72) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.ui.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:110) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.wrapper.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:81) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:217) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.ui.logout.LogoutFilter.doFilter(LogoutFilter.java:106) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:229) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:148) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at carbonfive.website.controllers.PassThroughFilter.doFilter(PassThroughFilter.java:17) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:264) at carbonfive.website.controllers.VanityURLFilter.doFilter(VanityURLFilter.java:99) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:148) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:173) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:77) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at tbd.web.event.EventSenderFilter.doFilterInternal(EventSenderFilter.java:39) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:77) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at tbd.web.util.filter.DisableUrlSessionFilter.doFilter(DisableUrlSessionFilter.java:64) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:78) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:77) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:544) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151) at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200) at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283) at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:773) at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:703) at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:895) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689) at java.lang.Thread.run(Thread.java:595) org.hibernate.ObjectNotFoundException: No row with the given identifier exists: [tbd.model.member.Member#7574] at org.hibernate.impl.SessionFactoryImpl$1.handleEntityNotFound(SessionFactoryImpl.java:375) at org.hibernate.event.def.DefaultLoadEventListener.load(DefaultLoadEventListener.java:145) at org.hibernate.event.def.DefaultLoadEventListener.proxyOrLoad(DefaultLoadEventListener.java:179) at org.hibernate.event.def.DefaultLoadEventListener.onLoad(DefaultLoadEventListener.java:103) at org.hibernate.impl.SessionImpl.fireLoad(SessionImpl.java:878) at org.hibernate.impl.SessionImpl.internalLoad(SessionImpl.java:846) at org.hibernate.type.EntityType.resolveIdentifier(EntityType.java:557) at org.hibernate.type.EntityType.resolve(EntityType.java:379) at org.hibernate.engine.TwoPhaseLoad.initializeEntity(TwoPhaseLoad.java:116) at org.hibernate.loader.Loader.initializeEntitiesAndCollections(Loader.java:842) at org.hibernate.loader.Loader.doQuery(Loader.java:717) at org.hibernate.loader.Loader.doQueryAndInitializeNonLazyCollections(Loader.java:224) at org.hibernate.loader.Loader.doList(Loader.java:2211) at org.hibernate.loader.Loader.listIgnoreQueryCache(Loader.java:2095) at org.hibernate.loader.Loader.list(Loader.java:2090) at org.hibernate.loader.hql.QueryLoader.list(QueryLoader.java:388) at org.hibernate.hql.ast.QueryTranslatorImpl.list(QueryTranslatorImpl.java:338) at org.hibernate.engine.query.HQLQueryPlan.performList(HQLQueryPlan.java:172) at org.hibernate.impl.SessionImpl.list(SessionImpl.java:1121) at org.hibernate.impl.QueryImpl.list(QueryImpl.java:79) at tbd.service.subscription.SubscriptionServiceImpl$13.doInHibernate(SubscriptionServiceImpl.java:600) at org.springframework.orm.hibernate3.HibernateTemplate.execute(HibernateTemplate.java:367) at org.springframework.orm.hibernate3.HibernateTemplate.execute(HibernateTemplate.java:333) at tbd.service.subscription.SubscriptionServiceImpl.findPendingSubscriptions(SubscriptionServiceImpl.java:593) at tbd.service.subscription.SubscriptionServiceImpl$$FastClassByCGLIB$$2d1f35f8.invoke() at net.sf.cglib.proxy.MethodProxy.invoke(MethodProxy.java:149) at org.springframework.aop.framework.Cglib2AopProxy$CglibMethodInvocation.invokeJoinpoint(Cglib2AopProxy.java:675) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:154) at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:107) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176) at org.springframework.aop.framework.Cglib2AopProxy$DynamicAdvisedInterceptor.intercept(Cglib2AopProxy.java:616) at tbd.service.subscription.SubscriptionServiceImpl$$EnhancerByCGLIB$$d85c66a0.findPendingSubscriptions() at tbd.web.message.MessageCenterController.loadFirstBatchOfAlerts(MessageCenterController.java:124) at tbd.web.message.MessageCenterController.referenceData(MessageCenterController.java:63) at org.springframework.web.servlet.mvc.AbstractFormController.showForm(AbstractFormController.java:559) at org.springframework.web.servlet.mvc.SimpleFormController.showForm(SimpleFormController.java:198) at org.springframework.web.servlet.mvc.SimpleFormController.showForm(SimpleFormController.java:175) at org.springframework.web.servlet.mvc.AbstractFormController.showNewForm(AbstractFormController.java:323) at org.springframework.web.servlet.mvc.AbstractFormController.handleRequestInternal(AbstractFormController.java:263) at tbd.web.message.MessageCenterController.handleRequestInternal(MessageCenterController.java:46) at org.springframework.web.servlet.mvc.AbstractController.handleRequest(AbstractController.java:153) at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:45) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:820) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:755) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:396) at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:350) at javax.servlet.http.HttpServlet.service(HttpServlet.java:690) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:264) at org.acegisecurity.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:107) at org.acegisecurity.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:72) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.ui.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:110) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.wrapper.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:81) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:217) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.ui.logout.LogoutFilter.doFilter(LogoutFilter.java:106) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:229) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:148) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at carbonfive.website.controllers.PassThroughFilter.doFilter(PassThroughFilter.java:17) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:264) at carbonfive.website.controllers.VanityURLFilter.doFilter(VanityURLFilter.java:99) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:274) at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:148) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:173) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:77) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at tbd.web.event.EventSenderFilter.doFilterInternal(EventSenderFilter.java:39) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:77) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at tbd.web.util.filter.DisableUrlSessionFilter.doFilter(DisableUrlSessionFilter.java:64) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:78) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:77) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:544) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151) at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200) at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283) at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:773) at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:703) at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:895) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689) at java.lang.Thread.run(Thread.java:595)
Session ID:
6DCE5A50E01C5FCDE9192FF8C58F690D.worker_22
Request Parameters:
Request Attributes:
javax.servlet.forward.request_uri = /member/messageCenter.html
javax.servlet.forward.context_path =
javax.servlet.forward.servlet_path = /member
javax.servlet.forward.path_info = /WEB-INF/jsp/500.jspx
__acegi_session_integration_filter_applied = true
javax.servlet.error.message = Request processing failed; nested exception is org.springframework.orm.hibernate3.HibernateObjectRetrievalFailureException: No row with the given identifier exists: [tbd.model.member.Member#7574]; nested exception is org.hibernate.ObjectNotFoundException: No row with the given identifier exists: [tbd.model.member.Member#7574]
org.springframework.web.servlet.DispatcherServlet.THEME_SOURCE = org.springframework.web.context.support.XmlWebApplicationContext: display name [WebApplicationContext for namespace 'TBDSiteServlet-servlet']; startup date [Tue Jun 03 00:08:27 PDT 2008]; child of [org.springframework.web.context.support.XmlWebApplicationContext: display name [Root WebApplicationContext]; startup date [Tue Jun 03 00:08:10 PDT 2008]; root of context hierarchy; config locations [classpath:applicationContext-properties.xml,classpath:applicationContext-database.xml,classpath:applicationContext-smilemaker.xml,classpath:applicationContext-services.xml,classpath:applicationContext-schedule.xml,classpath:applicationContext-compass.xml,classpath:applicationContext-remote.xml,classpath:applicationContext-acegi-security.xml,classpath:applicationContext-activemq.xml,classpath:applicationContext-jmx.xml,classpath:applicationContext-view.xml,classpath:applicationContext-web.xml]]; config locations [classpath:dispatcher-html.xml]
org.springframework.web.servlet.DispatcherServlet.CONTEXT = org.springframework.web.context.support.XmlWebApplicationContext: display name [WebApplicationContext for namespace 'TBDSiteServlet-servlet']; startup date [Tue Jun 03 00:08:27 PDT 2008]; child of [org.springframework.web.context.support.XmlWebApplicationContext: display name [Root WebApplicationContext]; startup date [Tue Jun 03 00:08:10 PDT 2008]; root of context hierarchy; config locations [classpath:applicationContext-properties.xml,classpath:applicationContext-database.xml,classpath:applicationContext-smilemaker.xml,classpath:applicationContext-services.xml,classpath:applicationContext-schedule.xml,classpath:applicationContext-compass.xml,classpath:applicationContext-remote.xml,classpath:applicationContext-acegi-security.xml,classpath:applicationContext-activemq.xml,classpath:applicationContext-jmx.xml,classpath:applicationContext-view.xml,classpath:applicationContext-web.xml]]; config locations [classpath:dispatcher-html.xml]
OpenSessionInView.FILTERED = true
charsetFilter.FILTERED = true
org.springframework.web.servlet.DispatcherServlet.LOCALE_RESOLVER = org.springframework.web.servlet.i18n.AcceptHeaderLocaleResolver@5ecdd2
__acegi_filterSecurityInterceptor_filterApplied = true
javax.servlet.error.servlet_name = TBDSiteServlet
javax.servlet.error.exception_type = class org.springframework.orm.hibernate3.HibernateObjectRetrievalFailureException
VanityURLFilter.REDIRECTS_KEY = {/Help=Redirect: /Help -> /view/page.basic/company_site_help, /Love_Life=Redirect: /Love_Life -> /view/page.basic/topic/content.topic/relationships, /landing/dating_tips_advice=Redirect: /landing/dating_tips_advice -> /assets/landing_pgs/dating_tips_advice.html}
javax.servlet.error.exception = org.springframework.orm.hibernate3.HibernateObjectRetrievalFailureException: No row with the given identifier exists: [tbd.model.member.Member#7574]; nested exception is org.hibernate.ObjectNotFoundException: No row with the given identifier exists: [tbd.model.member.Member#7574]
javax.servlet.error.request_uri = /member/messageCenter.html
javax.servlet.error.status_code = 500
org.springframework.web.servlet.HandlerMapping.pathWithinHandlerMapping = /member/messageCenter.html
EventSenderFilter.FILTERED = true
MESSAGE_COUNT_REQUEST_ATTR = 4
ALERT_COUNT_REQUEST_ATTR = 0
org.springframework.web.servlet.DispatcherServlet.THEME_RESOLVER = org.springframework.web.servlet.theme.FixedThemeResolver@1c69f7b
Session Attributes:
ACEGI_SECURITY_CONTEXT = org.acegisecurity.context.SecurityContextImpl@6ca8bac7: Authentication: org.acegisecurity.providers.rememberme.RememberMeAuthenticationToken@6ca8bac7: Username: Member ID=7939, Username=garywiens, Email=[removed]; Password: [PROTECTED]; Authenticated: true; Details: org.acegisecurity.ui.WebAuthenticationDetails@ffff6a82: RemoteIpAddress: [removed]; SessionId: null; Granted Authorities: ROLE_MEMBER, ROLE_AUTHOR

Now we're talking! This is something the team can run with. Thanks!

If I had known 4 days ago...

I thought it a bit long to post. Others seemed to have shorter error messages.

No problem. Don't worry: more is almost always better here.

I have an updated report from the engineering team that the problem behind your Message Center issue may have been fixed around 7pm Pacific Time last night. Please verify if you can.

garyrw: Hope it all got worked out for you. Thanks, greg, for helping troubleshoot!