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Auto refresh interrupts reading "Unread" items
I find this highly annoying. When I'm reading items in the "Unread" folder (and perhaps in any folder) and if EventBox auto refreshes; the item I was currently reading gets marked as read and the list resets so I loose whatever I was just reading... It makes using EventBox as a default news reader very hard.
I wish selected items would stay selected no matter what until I manually un-select them or another item.
I wish selected items would stay selected no matter what until I manually un-select them or another item.
I’m frustrated
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The best solution from everyone
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We've identified the bug and it will be fixed in the next development version. You can work around it by disabling the option to update the unread container when marking all as read in the General preference pane.
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Inappropriate?Actually, selected items in the unread container should not disappear. We've seen a couple of reports lately so it seems there is some kind of bug. I've tried reproducing it but I haven't been able to. If you can find a set of reproducible steps (from a clean app launch) that exhibit this bug, can you please send them to our email (cm-support) so that we can fix the bug? Thanks. -
Inappropriate?Reproduceable:
Launch EventBox
Add Twitter, Facebook and Google Reader accounts and enable them all Accounts should have at least 50 friends/followers/feeds each
Mark all as read.
Close EventBox and wait a few hours
Open EventBox
Refresh all and begin reading in the Unread box / Unread section in HUD
As all the services refresh, whatever you've selected gets marked as read and gets removed. It makes it impossible to scroll down and read everything.
I’m frustrated
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Inappropriate?Glad I'm not the only one... It started before HUD even was added as a feature. I just figured the unread feature was half broken because of it being beta.
I made a video (full resolution): http://www.screencast.com/t/afBVht569 -
Inappropriate?I got sick of the issue so I deleted the EventBox Application Support folder and the prefs. I re-added all my accounts and it still exhibits the same bug... I wouldn't be surprised if it were caused by a large number of subscriptions.
I’m frustrated
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This solves the problem
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I tried to reproduce the bug many times and couldn't (here's what happens on my side http://thecosmicmachine.com/tmp2/Even...). Do you see any errors in Console from EventBox while performing these actions? -
I don't know how to reproduce the bug, I just know it keeps happening. Here's everything with EventBox in it from the Console:
January28 1/28/09 Jan 28 | 10:12:29 AM EventBox[176] unhandled property type encoding: `{_NSRange="location"I"length"I}'
January28 1/28/09 Jan 28 | 10:24:14 AM [0x0-0x1d01d].com.thecosmicmachine.EventBox[176] Debugger() was called!
January28 1/28/09 Jan 28 | 4:34:02 PM EventBox[176] Network connection failed=Error Domain=NSURLErrorDomain Code=-1009 UserInfo=0x15aa9020 "no Internet connection" (user info={
NSErrorFailingURLKey = http://www.google.com/reader/api/0/ed...
NSErrorFailingURLStringKey = "http://www.google.com/reader/api/0/edit-tag?client=thecosmicmachineDOTcom";
NSLocalizedDescription = "no Internet connection";
NSUnderlyingError = Error Domain=kCFErrorDomainCFNetwork Code=-1009 UserInfo=0x1ed39ef0 "no Internet connection";
})
January29 1/29/09 Jan 29 | 11:36:12 AM EventBox[2082] unhandled property type encoding: `{_NSRange="location"I"length"I}'
January29 1/29/09 Jan 29 | 3:52:17 PM [0x0-0x13d13d].com.thecosmicmachine.EventBox[2082] Debugger() was called!
January29 1/29/09 Jan 29 | 4:09:30 PM EventBox[2391] unhandled property type encoding: `{_NSRange="location"I"length"I}'
January29 1/29/09 Jan 29 | 8:54:57 PM EventBox[2968] unhandled property type encoding: `{_NSRange="location"I"length"I}'
January30 1/30/09 Jan 30 | 8:11:03 AM EventBox[3632] unhandled property type encoding: `{_NSRange="location"I"length"I}'
January30 1/30/09 Jan 30 | 8:12:19 AM [0x0-0x23f23f].com.thecosmicmachine.EventBox[3632] Debugger() was called! -
Inappropriate?I'll put this bug on highest priority and will report any progress here.1 Comment Add a comment
This solves the problem
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Great to hear.
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Inappropriate?I put together a small video of what's happening to me: http://vimeo.com/3022653
I’m frustrated
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Inappropriate?I have this problem too, it's so frustrating. It makes the "Unread" view unusable. :(
I’m frustrated
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Inappropriate?I understand the problem here. I think it's just passing over Milen's head because of the explanations:
When you are viewing the "unread" view, you're actually looking at exactly this: a list of items that aren't read. As soon as they get marked read, the list will no longer display them, so they'll disappear from your view.
The solution, I'd wager, is to implement a delay - that is, actually *store* the contents of the Unread list, don't just calculate them when you display it. *add* items to the Unread list, but never remove them (while it's being viewed, that is).
When a user switches away from viewing the Unread list, you can then scrap your stored Unread list, and re-calculate it when you re-open the Unread list for viewing.
In other words, from a user perspective, Unread should *also* display Read items that have been marked as read *while viewing the Unread pane*!
I’m confident
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Inappropriate?We handle the Unread container specially and there is code in there to not remove any items which are selected. For some unknown reason, it fails for some of our users and we haven't been able to reproduce it.
There is also another problem. Some people want to remove read items immediately after reading. Yet another problem is that if you never clicked out of Unread and it only refreshed it when you're not viewing it, you can end up in a situation where the Unread container never updates (although we have included an option in the current build to not update Unread if it's the currently selected container). -
Inappropriate?Oh, my bad then. I guess I also exhibit this "bug", I just assumed it was expected behavior. I don't really use the Unread container anyway, I keep the HUD set to "recent".
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Inappropriate?It seems that the problem is related to the actual data stored / the number of events or some combination. Can any anyone having this problem provide how many tweets they have in each service and whether the bug happens with any type of event in the unread container or only specific events? Thanks.1 Comment Add a comment
This solves the problem
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It seems to happen with any event from any service inside of the "Unread" container. I don't really see any pattern connecting with the number of unread events or services. I have even disabled Google Reader for now because of the bug and it hasn't fixed the bug.
I am following close to 200 people on Twitter if that helps any. http://twitter.com/NetworkShadow -
Inappropriate?Can anyone having this bug please email us at cm-support and we will build a custom version with some debugging information specifically for this bug. Thanks.1 Comment Add a comment
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Email sent.
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Inappropriate?We've identified the bug and it will be fixed in the next development version. You can work around it by disabling the option to update the unread container when marking all as read in the General preference pane.
The company and 1 other person say
this solves the problem
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Inappropriate?Utterly, utterly, utterly frustrating. Infuriating, even. Looking forward to the next version. Only thing is my trial is nearly up, but I don't want to pay for EventBox until I can try out a version that doesn't display this behaviour...
I’m tearing my hair out
2 Comments Add a comment
This solves the problem
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Try the above work-around.
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I was going to suggest the same thing. Just disable the option. We can also give you a trial extension, just drop us an email.
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Inappropriate?It's not enabled, and the problem is still occurring:
1 Comment Add a comment
This solves the problem
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Can you make a short screencast illustrating the problem you're having? Also email us at cm-support for some further debugging instructions.
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Inappropriate?Ok I got a couple freeware programs with which I should be able to make a screencast. Sadly it looks like my trial has expired. What is the address at which I should email you for the trial extension and debugging instructions?3 Comments Add a comment
This solves the problem
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cm-support at our domain name.
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Never mind - I just bought EventBox. For now avoiding the "unread items" folder works ok, and I'm sure updates and improvements will come regularly.
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The next update is real close, so hold on a little bit more.
