thomasville delivery schedule is horrible and very dishonest
Terrible customer service and terrible delivery schedule. We were promised an $8000 bedroom set in 6-8 weeks (August 2008) and now they say it will not be until January or maybe even February 2008!!! When we inquired about this problem, Thomasville will not answer our inquires and we already put $2500 down!!!
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Inappropriate?What Collection did you buy?
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We bought the Costa Blanca bedroom collection. The dealer is now trying to work with us and get some of the pieces to us within the next few weeks ... Thomasville themselves, never returned our correspondence to them. -
Inappropriate?I'm not sure the pieces you bought, but the salesman that I bought from game me this information on the inventory at the factory:
Item # - Availabity
43911-110 AVAILABLE
43911-130 AVAILABLE
43911-131 LIMITED STOCK AVAILABLE(Next:12/26/2008)
43911-210 AVAILABLE
43911-240 12/26/2008
43911-244 Dropped, NO stock available
43911-310 12/26/2008
43911-330 AVAILABLE
43911-340 AVAILABLE
43911-415 12/19/2008
43911-416 AVAILABLE
43911-425 12/26/2008
43911-426 12/19/2008
43911-427 12/19/2008
43911-455 Dropped, NO stock available
43911-456 Dropped, some stock AVAILABLE
43911-457 Dropped, some stock AVAILABLE
43911-815 12/19/2008
43911-816 12/26/2008
You can see it the information he is giving you is correct. Good Luck -
Bill - Thank you for the info. We have been promised all the pieces within 4 weeks now, but the headboard and endboard, we do not have an answer on. I will have to check the item #. Thanks again for your help!
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