Recently active topics in Threadless tagged with faq

Unfortunately we have no immediate plans to offer PayPal as a payment option. PayPal is not supported by our merchant account and also does not offer the level of fraud protection we require. It may change sometime in the future, just no time soon.

skinnyCorp is the company that Jake Nickell and Jacob DeHart started for Threadless to run under. Naked & Angry, I Park Like an Idiot, and ExtraTasty are also a part of SkinnyCorp.

\We respect your right to privacy. At Threadless.com we collect only the information necessary for us to complete your order or to contact to you regarding the status of your order. The information we collect includes your name, email address, shipping address, and billing address. Threadless does not store your credit card information.

Threadless.com will not rent or sell your name or personal information without your permission.

Threadless.com does utilize "cookies" to help recognize you as a repeat visitor and to track traffic patterns on our site. This information is completely anonymous. We use this information to improve the user-friendliness and functionality of Threadless.com.

Threadless.com reserves the right to update this privacy policy at anytime. Updates to our privacy policy will be sent to the email address that you have provided us.

Yes, we opened our first store in Chicago. You can find out more about it here:

http://www.threadless.com/retail

More stores will follow. Maybe you'll see a Threadless store near you!

Threadless was created by Jake Nickell and Jacob DeHart. They came up with the idea after Jake Nickell won the NMUF London tee shirt competition. It felt good to win a tee shirt competition and we thought it'd be cool to extend that to the level that Threadless has become.

The two Threadless Jakes met on dreamless.org a while back. They both are web developers who live in Chicago and love tee shirts and posters.

How to submit
Everyone in the World is welcome to submit a tee design, join the Threadless community and click the submit link. From here you will be able to read all of the instructions and download templates. When you are done designing, you can return to that page and use the form to submit your design.

If you followed all of the rules and specifications, your design will be posted on the site to be voted on by the threadless community. It will stay posted for 7 days and then the results will be tabulated. If it is among the top scoring shirts, it may be chosen to be printed.

PRIZES !?
If your design is chosen, you will receive a cash prize and a gift certificate to purchase some of your shirts. You will also be mentioned on the website and may become famous! Note that as the site grows we hope to be able to offer the winners more :)

http://www.threadless.com/submitphoto

Please follow the specs on that page to ensure that your photo is posted.

By submitting a photo to the photo gallery, you may win a free tee. We pick a user every now and then from those who have submitted photos to receive a FREE tee !

We look at the top 300 designs every couple of weeks and pick out around 10 designs that we want to print based off of the designs score, comments, and the number of i'd buy it's. Ultimately the decision of which shirts get printed are left up to us. The scoring system helps give us a general idea of which designs our customers want.

To score submissions, you simply need to join the Threadless community, navigate to the 'score submissions' section and begin scoring. Score each shirt on a scale of 0-5 (0 being bad). The system will keep track of which shirts you have scored so when you come back you will be all ready to score new designs. There is also a checkbox when scoring to 'promise to buy'. This is just another tool we use to gauge the response to the tees. We will not FORCE you to actually purchase it if it wins.

Returns can take 1-2 weeks to be processed once we receive them. When your return is processed, we will send you a notification email. Check your spam folder to make sure the notification didn't get marked as spam.

If you received the wrong item or if the item is defective, we will reimburse you for the cost of shipping the item back to us. Please send the item back regular mail and include your receipt with the return. We will not reimburse for express shipping. We also cannot refund the original shipping cost.

You can get a copy of the return form here: www.threadless.com/service/returnpoli... . Please be sure to include your order number, your email address, and the email address of whoever placed the order if they're different.

At Threadless.com we want you to love what you order. If you're not satisfied with your purchase, please return the item(s) for an exchange, refund or credit.

All returns must be in the original condition that you received them in. We do NOT accept back washed items. If a washed item is returned, we will refuse it and ask you to pay to have it returned to you.

Please fill out the return form on the back of the invoice that was shipped along with your package. Indicate what you are returning and why. Please let us know if you would like in return whether it be an exchange, refund or Threadless credit.

All returns must be made within 30 days of placing your orders. We no longer accept returns or exchanges after the 30 day period.

If you have any other questions about returns please feel free to email service@threadless.com.

In order to process your return, please include your name, email address and order number along with the items that you are returning.

The price varies based on the complexity of the design and printing processes used to create it.

Reprint requests don't happen on an individual basis. We only reprint designs after they receive a certain amount of requests from all of the users. If we ever reprint one of your requested tees you will receive an email stating so. Some designs you have requested may never be reprinted, but make sure you're signed up for the Threadless.com newsletter so you can be notified if and when reprints happen.

Threadless keeps very limited quantities of shirts in stock. We do this for many reasons.

1. We want these tees to be limited edition.

2. We want focus on introducing new shirts into our stock rather than restocking old designs.

If a design you really like is out, you can request a reprint.

You do!

Threadless.com is an on-going tee shirt design competition, anyone can submit their design and if it gets a high enough score and is chosen by the Threadless crew it will be printed and sold from the site.

Most of the product found on Threadless is a result of the competition. A few of the shirts were printed outside of the contest, some of which were comissioned by Threadless to various well-known designers.

This information can be found on the size and garment information page.

You can also find information about the printing processes on each product page.

With the Global Mail Innovations option, UPS picks up your order from our warehouse. UPS then sorts the mail, applies the necessary postage, and handles the order until it reaches your country. Once the order arrives in your country, it is handed off to your local post office for delivery. UPS does not deliver the order.

Economy Mail Innovations should take 1-3 weeks to be delivered and Priority Mail Innovations typically takes 5-10 days. International orders (Priority or Economy) can encounter numerous delays while in transit, so it is possible for international orders to take up to 5 weeks to be delivered. The ship times given are estimates and not guaranteed.

With the domestic Mail Innovations option, UPS picks up your order from our warehouse, sorts it, applies the necessary postage, and sends it to USPS. The delivery will be made by your local post office, not UPS so this option works for PO Boxes and APO addresses.

Mail Innovations is similar to First Class mail. It typically takes 5-8 days to be delivered, but can take up to a couple weeks. If you don't have your order after 3 weeks from the ship date, let us know.