Only Canadian orders are charged an additional tax along with the shipping fee.
With Global Mail Innovations, we have to claim orders when they cross the Canada border and pay the duties and customs fees. The charge is added on to your order in the form of a tax. The good news is when you receive your order, you will not have to pay any additional fees. If you are asked to, let us know.
Any international order may incur a customs fee. This is also mentioned in the third step of the checkout process. This fee is being charged by your government, not Threadless.com. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees and duty taxes.
If your order was delivered to Canada and you were charged customs, please email us at service@threadless.com