Recently active topics in Timbuk2 about Custom Bags

I ordered a custom Lex Pack size large in light green/slate blue/black. It's beautiful...but I'm 5'4'' and it's HUGE. I feel so foolish because it's much too large for me and I know there is no return policy and I don't want to sell it on Ebay...

Does anyone have any ideas on how to sell it so I can get a medium?

P.S. I know I should have taken a better look at the dimensions, no need to berate me on being dumb.

Any chance you might make a bag or case for a Sony PRS 505 ebook reader?

Can RedRidingHoods original patches be purchased ?

I have an HP Pavilion dv9000t laptop (17" screen", and am wondering if it will fit in the XL laptop sleeve and in the large Custom tote?

i want to order a custom built messenger and i wanted one with one of the "limited' fabrics in the center panel. on the builder, when i select a limited fabric it deletes the clip holder for a blinky light when commuting, i was wondering if this is just logistical or if i were to have a custom panel in the center it would indeed delete the loop for the light to clip to.

What the denier of the ballistic nylon?

Is there any way to get a laptop insert and a divided compartment?

I've been looking for a good pack for my dog so he can carry his own water and such while we're hiking and out and about. I recently found one that has a fantastic design (it doesn't look like a repuposed fanny pack, which is what most dog backpacks seem to be) made by a company called Ruff Wear. They have terrible color selections and I've emailed their customer service team to see if custom colors or other colors are possible, and the response was that they won't be updating their colors for a least a year. Their packs are made in the Philippines.

My question is, can Timbuk2 make a dog backpack? www.ruffwear.com is the website and the "Approach" is the name of the bag I'm interested in. I know you guys make awesome products that would be perfect for my rough and tumble 4-legged-friend, and I'd love to purchase one made in the United States. Is this something you are capable of? I don't see why Ruffwear won't help me out with some decent colors, but I suspect it is because their packs are made overseas and are probably purchased in bulk.

I recently decided to replace my well-used old Timbuk2 messenger bag, and bought a custom medium messenger bag made of ballistic nylon and love the way it turned out. But, it doesn't have a loop for a bike light!! Was that feature removed from the bags? I use that loop on my current bag every day!

what is a good, cheap, thin, laptop bag, that either has a handle, or I carry over my shoulder. I would also like to carry my phone and possibly a book and charger. I have been searching for a while and I can't choose.

I received my XS custom messenger yesterday and found that the inside liner was scuffed and had abrasions all over the inside. The first thing I noticed was that the liner was a matte black instead of the shiny black that came with another bag I have; and posted a question about that. Then i noticed the scuffs. The ballistic nylon is also already fuzzy. I filled out a warrenty return form, but I want to make sure that this is the kind of thing that covers.
Thanks!

can i change shipping options once the item has been shipped?
i mean.. can i make it arrive earlier and all.. i understand there will be a fee, but how much is that. and how early can it get to me.

I ordered two custom bags, both with black linings. One is a SM Market tote and has a shiny black lining. The other is an XS classic messenger and has a matte lining. Why are the textures different?

Thank you!!!