Get Satisfaction uses Javascript and cookies.

You'll need to enable Javascript and cookies to log-in and participate.

Know any helpful people?
Email this to a friend
- Your Name:
- Your Email:
- Email to: Enter up to 5 email addresses separated by commas
- Add an optional message
- Optional Message:
  Character limit of 1000 characters
- Or cancel
Twitter this
Share on Facebook
Get a short URL

Share it on these other sites

3 replys made

4 persons participating

1 employee helping

The mood in here

happy 1

silly 1

indifferent 0

sad 1

Products & Services

This topic is tagged

Related topics in Timbuk2

Hi, re: my messenger laptop bag has just arrived minus the removeable cross strap. Please advise soonest. Moira Harvey

I’m fed up, cos I just spent a lot of money on this and it's wrong

Reply to this problem

1 person has this problem

I have this problem, too! Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.

EMPLOYEE

Remove Inappropriate?
Delete or Edit

Clark, Official Rep, replied on February 21, 2008 20:09

Hi Moira, I know you found it but for those others out there still looking... the cross strap is hidden in the long zipper compartment of the accessory panel inside the bag. Now stop tying your bag on with twine and find that strap!

I’m amused

this solves the problem

Add a comment This solves the problem Mark as a company solution
Remove Inappropriate?
Delete or Edit

tomwardill replied on March 25, 2009 12:18

This saved me so much hassle!

I’m thankful

this solves the problem

1 Comment Add a comment This solves the problem
Remove
smudgy commented on April 23, 2009 09:50

heh we all learn this one on our first Timbuk2 bag
:-)

Reply to moira harvey's problem

(Some HTML allowed)

Attach-an-image