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I need help finding what's up with my 3 week old order.
Why is it impossible to get through by phone to the service dept? Yesterday they were in a training meeting until mid-morning, but still didn't turn the phones on. Today there's no answer, just a message saying the mailbox is full. I need to know what happened to order #5152843.
I’m sad & frustrated.
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Inappropriate?Hi Len,
I've located your order in our system and see the problem. We are making your bag right now and will send out today UPS overnight. Sorry for the delay.
We are here for you so give a call at 800-865-2513 if you want to talk.
Thanks!
