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My datadump day pack is starting to rip at the seams
I use my datadump day pack on a daily basis. I just noticed that the side laptop zipper seam is starting to rip. Its less than a year old so im quite bummed.
Should I sew it myself? Send it back? Buy a new one? Please advise, thanks.
Should I sew it myself? Send it back? Buy a new one? Please advise, thanks.
I’m bummed
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Inappropriate?Sorry to hear about your bag. You can send it in under warranty. To get started head here: http://www.timbuk2.com/wordpress_cms/...
1 person says
this solves the problem
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Inappropriate?thanks laura but i dont have another bag in the interim. ill try to dig out an old conference bag and see if i can part with my datadump for a couple of weeks. how do i know if my bag is under warranty?
I’m sad
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Inappropriate?All our bags are covered under our lifetime warranty, so as long as it's a manufacturing defect...i.e. the seam started ripping naturally and not after you cut it to make a wider opening, it's covered!
1 person says
this solves the problem
