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Oops! Laptop Messenger strap broken - need a replacement!
After only 2 months of use commuting (walking/train) the strap on my Laptop Messenger bag has broken - its one of the end pieces. I don't recall snagging it on anything. Looks like a manufacturing flaw. How do I get a replacement?
I’m anxious
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The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
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Inappropriate?Did a quick blog post on it as the picture I uploaded didn't show here.
I’m waiting for support
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Inappropriate?Megan from Timbuk2's customer support replied already and offered to send out a replacement strap. Looking forward to getting it soon!
I’m excited and confident
