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please send new computer - not sleeve - a real, live computer
name is amanda baldwin and i have computer and email issues. could you resend an order confirmation please? so sorry! i ordered the small pouch. if you can't send a confirmation (and maybe you haven't - i would know!) would you please send me a new computer? whatever is easier.
thanks. y'all rock.
oh yeah, need my password sent again. i'm 31, but you would think i'm in my late 90's.
thanks. y'all rock.
oh yeah, need my password sent again. i'm 31, but you would think i'm in my late 90's.
I’m silly
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Inappropriate?please send your request to customerservice@timbuk2.com -
Inappropriate?hey amanda, i think i found your order.. a blue zip wallet? i sent you the confirmation.
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thanks for your help. as a present, you can print that picture of me and bill clinton. thaks again; everything is cool now! have a good weekend. -
Inappropriate?Hey, The Swede - Isn't sending the request to the customer service address an additional step that this getsatisfaction site is supposed to eliminate? Seems to me that if these requests also need to be sent to the customerservice email then this site is somewhat less helpful, and even adds another step and makes things more difficult. At that point, why shouldn't people just send all requests right to customerservice if that is the best advice you can offer?
I’m thinking this is "Department of Redundancy Department" material.
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this answers the question
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Inappropriate?well, coxie, the swede is a superemployee here at timbuk2 who has lots of answers about lots of stuff but doesn't necessarily know the details about specific orders. thus, to assist amanda in getting a speedy answer about her specific order, he referred her to customer service, which is a good idea for all order-specific "i need to change the logo color right now and i don't actually live in CA i live in CO can you change my address, too?!" kinda deals. but if you need to know product related info, or history info, or random bike info, the crew here on GS who aren't in custie service will still be able to help you out!
I’m issuing an eviction notice to the department of redundancy deparment.
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Inappropriate?I'm a bad man with hardly as many answers as Jamie gives me credit for. I do try though so that's gotta be worth something, doesn't it... I will put my resume in with the "department of redundancy department" next week.
Thanks Jamie for being my guardian angel!
I’m thankful for my G.A. holla!
EMPLOYEE
EMPLOYEE
