Stain on my husbands new timbuk2 bag? Order: 5175261
My husband ordered 2 bags from Timbuk2 with the gift card I purchased him. They were both pre-made bags, nothing custom and were in the outlet section. One of the bags (the X-Large Classic Messenger) has a stain located on the middle orange part on the flap. Now, I know it was in the outlet section, but was it supposed to have a stain on it? Its not HORRIBLE but hey, it was an anniversary present and I am kind of disappointed that he ordered something and its already got a blemish. Any input regarding this? THANKS!
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Inappropriate?So sorry about this - I have got the where house crew on this thread to look into what happened...
Perry -
Inappropriate?Thanks so much, I look forward to hearing from you. My day has been hectic, but I will be trying to work on the stain a little more tonight. So far, no success.
I’m sad
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Inappropriate?Hi niknik,
Stains aren't cool! While your bag was on sale, it definitely wasn't on sale because of the stain. Please don't hesitate to give us a call on Monday at our customer service line 1-800-865-2513 between 8:30-5:00 PST. We'll be able to resolve your unfortunate situation quickly.
I’m confident
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