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Still waiting for my strap pad
I have yet to recieve my strap pad that I ordered with my custom bag. I spoke with someone about two weeks ago that said that they shipped from a different location. I have yet to recieve any information about it being shipped nor has it arrived.
I’m sad, my bag is incomplete with out it
1
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Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
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Inappropriate?Dear Captain,
Please contact customerservice@timbuk2.com or call 800.865.2513 with your order number and we will get your strap pad out to you asap.
thanks.
1 person says
this solves the problem
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Inappropriate?Hello,
Please send us your original order number and address and we will send it right away. Sorry about he delay and we are doing everything possible to eliminate this ever happening again.
1 person says
this solves the problem
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Inappropriate?I have submitted that info to customerservice@timbuk2.com. Just waiting from a response from them. THanks to you guys for your quick response. I guess you solved my problem. And quickly to.
Thanks guys, and I love my bag.
I’m confident I will get my strap pad soon
EMPLOYEE
