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Underground daypack doesn't match website spec?
I recently bought a Hemp Underground backpack. The website says that it has a padded corduroy laptop compartment, but the one I have doesn't!
The sleeve that *is* there is a neoprene sleeve that only covers half my laptop - leaving the top exposed to scratches from whatever else I place inside the bag (bike helmet, camera, whatever.) And I can' really use another sleeve for my laptop because this sleeve is *so* narrow that it won't fit my 15" laptop+sleeve.
Should the bag have a corduroy laptop liner? (Your website says so.)
OR, do I have a defective bag?
The sleeve that *is* there is a neoprene sleeve that only covers half my laptop - leaving the top exposed to scratches from whatever else I place inside the bag (bike helmet, camera, whatever.) And I can' really use another sleeve for my laptop because this sleeve is *so* narrow that it won't fit my 15" laptop+sleeve.
Should the bag have a corduroy laptop liner? (Your website says so.)
OR, do I have a defective bag?
I’m frustrated
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Inappropriate?Sounds strange. Is it possible to take a photo and send it to customerservice@timbuk2.com so we can take a look at it? Did you buy it off our site?
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Inappropriate?I bought it from a local retailer and not the timbuk2 website.
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