What happens if I want to change my order after its been placed?
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Inappropriate?That depends. If you ordered a custom-made bag through the Bag Builder then we can't change
your order once you've placed it. And we can't take it back. It's final sale only on custom-made
bags-no returns. If you ordered a regular, non-custom-made bag, and we haven't yet shipped it
to you, we'll do our best to handle the change. If we have shipped it, you can always return
your bag and order a new one. As long as you do it within 30 days. To try to stop or change
an order, e-mail changeorder@timbuk2.com with your
order number, last name, and specific changes that you want made. Make sure the subject line
reads "Change Order". Like we said, we'll do our best!
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