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Your homepage says you guarantee delivery of custom bags by Christmas with 2nd day delivery if the order is placed by Dec 18th. It also states deliver is guaranteed with overnight delivery if the order is placed by Dec 17th. That doesn't make sense to me. ?
Shouldn't I have more time to place a custom order if I'm willing to pay for overnight delivery? Maybe it should say Dec 19th?
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Inappropriate?dude you're right! we can not proof read over here. thank you. it is fixed now.
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Inappropriate?Hey MRH,
Thanks for catching our F*&# up. We'd like to offer you a little finders fee! Please call 800-865-2513 and ask for Ann, she'll help you out.
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Inappropriate?I called Timbuk2 earlier today to report the problem before I received your reply. Ann happened to answer the phone when I called and gave me a 20% coupon at that time.
EMPLOYEE
