Are other short codes being blocked by T-Mobile, other than the twitter code? I tried using my cell phone for paying for Acclaim coins (virtual currency used for online games) and to pay for runescape members service. and they both said that T-Mobile does not support short codes, even though it worked about March of this year the last time i used it. are they doing the same thing with other codes that they did with twitter?
I've used T-Mobile for several years and recently added a second Kid Connect account. Have had problems with this for several months and many times have been unable to reach my children because of these problems. Their solution was to add more minutes to my kids accounts as 'goodwill' (which defeats the whole purpose of Kid Connect, which is to limit minutes). Then the minutes randomly disappear! I have called at least 8 times with no resolution other than telling me to change to a family plan which will cost more. Am ready to leave but don't want to be penalized for breaking contracts. Am totally frustrated and the kids say AT&T is the best.
T-Mobile has admitted Kid Connect has problems and they are no longer offering Kid Connect as an option. Why won't they discontinue this service and give another option for the same price? This has gone on for several months and they still say they are 'working on it'. Have spent many hours on hold or in discussions with reps who have even admitted that it doesn't make sense to add more minutes and that is not resolving the problem. Customer service stinks!
I had a major billing problem. My bill is normally $92. This month I got a bill for over $800. Last month T-Mobile had charged someone else's use to my bill, but supposedly fixed it. So, now they've cancelled my phone service. I can't see any of the activity for my phone service on my.tmobile. When I call, I now longer have an account with T-Mobile. Help! Is there anyone at T-Mobile that will listen?
Anyone else booted off TMo for being an Extreme Roamer?
Calling CS is like trying to ask for the War Room or the bowels of Quantico. More than 13 people REFUSED to tell me why my service was deactivated-- one person took pity and mentioned ERR-- Extreme Roaming Reduction. A little google search revealed a policy to rid the universe of this scourge of customer.
Fine, that's the policy, But noone will answer my question of why do this if I am moving to a major metro area with full TMo coverage in 24 hrs-- I shall roam no more! BUt noone will process a new account w/o resolving this one-- and hey, what about the deposit w/ 7 years accrued interest on it? How do I get that back if they won't restore/begin service?
I keep hearing rumors that Twitter SMS messages are being blocked by T-Mobile. I don't use T-Mobile, but I always worry when I hear things like this. Does anyone have any thought on this or know any inside scoop?