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Lost hours
I just lost all of my time for today. All I did was click "Show Today's Tasks" and it took me back to the sign-in page. Once I logged in, all my time for today was gone. I'm on a Mac, so I use the web-based version.
I’m frustrated
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Inappropriate?Correction... the problem happened when I clicked on my browser's Refresh button. But I did find the new widget for Mac, so I've downloaded it. -
Inappropriate?Hi Rita,
A task will be saved every time you start, stop or change it. So the tasks should not get lost. Is everything okay now, are all of your tasks there? -
Inappropriate?Thanks for responding. None of my time from yesterday morning was saved. I re-input it by hand after I realized the problem, but the hours saved in "real-time" never showed up. I've been using Toggl for months, and this is the first time this has happened.
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Inappropriate?It seems that this was caused by the release of the new version. From now on everything should work nicely.
Sorry for the inconveniences. -
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Inappropriate?The version upgrade yesterday apparently logged all users out from Toggl server.
The timer unfortunately did not give any error messages to users, while it could not save the tasks to the server (as you were logged out).
We have hotfixed the timer - now it gives an error message everytime the task could not be saved. -
Inappropriate?Same problem. Timer unable to login. Lost all my hours for last two days recorded using Desktop. Not happy.
I’m cross
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Inappropriate?I'm marking this issue as solved.
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