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Toggl is not future-proof, users can't rely on its availability
Toggl is not open source. What happens if you stop providing this service? Some of us might want to run their own instance of Toggl on a private server. The trust in closed, proprietary web services went away with I Want Sandy's demise. Please don't tell me open sourcing the code ruins your business model?
I’m worried
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company thinks this is not a problem.
The best solution from the company
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Hello, Toggl has been around for more than 3 years. We have a solid and growing cashflow, and we're clearly targeting for the long haul.
There is no impatient investor money involved, so we don't see any motivation to stop developing Toggl instantly. The market of internet services is just beginning to take off, and you bet we will continue being on this train.
We will launch a new version of API in the upcoming months, it will simplify the data import/export significantly.
I’m confident
The company says
this solves the problem
Create a customer community for your own organization
Plans starting at $19/month
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Inappropriate?No worries, we have absolutely no plans to stop providing our service. We are very excited about Toggl and committed to improving it for many years to come!
I’m confident
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Inappropriate?I guess the employees of Values of n were just as excited as you are now.. until they were acquired by Twitter.
How will users be able to migrate their data to another service?
How will users be able to "make sense" of their exported data without some tool to display/process it?
I’m frustrated
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Inappropriate?By the way.. here's the annoucement from Values of n, in case you don't know about it:
http://getsatisfaction.com/iwantsandy... -
Inappropriate?Hello, Toggl has been around for more than 3 years. We have a solid and growing cashflow, and we're clearly targeting for the long haul.
There is no impatient investor money involved, so we don't see any motivation to stop developing Toggl instantly. The market of internet services is just beginning to take off, and you bet we will continue being on this train.
We will launch a new version of API in the upcoming months, it will simplify the data import/export significantly.
I’m confident
The company says
this solves the problem
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Inappropriate?I would like to speak out in support of Toggl here.
I have personal experience of losing cloud-based data as a former Magnolia user - which suffered catastrophic data loss in January 2009. Relying on *any* web-based service's continuing availability is risky, regardless of whether the service is based on open-source software or not. Anyone using web-based services to store critical data - whether it's timesheets in Toggl, email and documents with Google, or a hosted blog at WordPress/Blogger - should take responsibility for keeping an accessible backup of their data in case something goes wrong with that service.
The real issue is whether you have access to your data in an open format. Toggl do not require you to export your data in a proprietory format, or even cumbersome XML. You can download all your task data as a CSV at any time.
I download a CSV of all our timesheets at the end of each month (using an ungrouped task report), and have set up weekly summary reports which are emailed to me as an extra backup. No, I can't manipulate the CSV data as neatly as I can using Toggl's reports, but that's part of the value of Toggl's service - along with its excellent tools for recording timings in the first place. Nonetheless if something catastrophic should happen to Toggl, I still have my data, it's in a standard easy-to-access format (CSV) and with some work could readily "make sense" of it in a spreadsheet.
If you are really worried you are, of course, free not to use Toggl. There are other timesheet solutions out there you are free to choose instead. Just as Toggl are free to release their software in any way they choose. I consider the quality of the tools Toggl provide - for free - to be invaluable and well worth using for as long as the company are willing and able to make them available.
I’m annoyed with th.perl, but happy with Toggl
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