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How to moderate group chats
How do you moderate group chats?
I use the embed chat option for group chats, and I was wondering how to deal with spammers if they come in.
I use the embed chat option for group chats, and I was wondering how to deal with spammers if they come in.
I’m concerned
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Inappropriate?Hi Suraj,
We don't offer moderation tools just yet, unfortunately (working on it!).
1 person says
this answers the question
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Inappropriate?No update with a specific eta (on the product road map).
1 person says
this answers the question
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Inappropriate?An embedded group chat option is USLESS without moderation. Can't believe you even launched the embed option without this feature. Thanks for wasting my time. -
Inappropriate?Hi Robert,
This feature is on the agenda for a very near future release. -
Inappropriate?Consider you have people here asking about the feature over 4 months ago I'm not going to hold me breath. I need something that works now, not in a "very near future release".
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Inappropriate?Hi Robert,
A more complex product feature than might be expected. I can assure you this is a priority right now. -
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Inappropriate?Now we know why any meaningful enhancements to the service are not being added.
http://getsatisfaction.com/tokbox/top... -
Inappropriate?Hi Robert,
Like I said, I can assure you that this particular feature is one of our top priorities. Posting over and over about it isn't going to speed up the process of it going live (I know for a fact that this is one of the high priority items for product).
The feature touches a lot of potential areas, including the following:
Contact Lists
API
Tokbox customers
Guests in a conference
Accounts connected via IM services added to the site
Backend infrastructure
I know it seems like a simple fix & easy to build feature...but it really isn't because of all of the connected parts on how the service works.
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