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video mail stops but sound goes one
video mail stops and sound keeps going then video trys to catch up at the end.It acts the same if I send it or try to play back
I’m frustrated
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Inappropriate?Hi,
Not fully sure I understand the issue. Can you clarify if this is a send or receiving issue?
Two things:
Upgrade to Flash 10 for best performance: http://get.adobe.com/flashplayer/
Use the cam/mic settings' link after upgrading.1 Comment
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This answers the question
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After I make a video to send I check it. that is when the video stops and sound goes on. If I go ahead and send it the person that gets it has the same problem with it -
Inappropriate?@Mark: Your best option is to just re-record.
It most likely was a technical difficulty within your computer or in sending information from your computer to the web. At some point, the trasmission of the video data stalled, probably because there was too much going on for either your processor, RAM, or internet speed to handle, and then when you stopped recording, the data was sent all at once.
Whatever the case may be, when that happens, you're going to have to re-record your message, because after its already been done, it can't be fixed.
@Damon: What I believe Mark to be talking about is a problem when a video Mail/Post/Comment plays, the image becomes still, but the audio keeps going forward. You are left with a still image talking to you, usually until the end of the video, when the audio is finished and the image moves at super speed to catch up, filling in what was recorded from the time the video froze in the space of usually a fraction of a second.
Another thing that happens when this occurs is that you cannot navigate through the video using the slider at the bottom past the freeze spot.
I'll forward you a message on TokBox that is a good example of what I'm talking about if you need. -
Inappropriate?Thanks for getting back with me.
It is not the computer because it does it on both my laptop that is only 6 months old and also my desk top which has a diffrent web cam. Both use the same usb aircard, so that might be it if the connection slows down. I guess all I can do is always run the video before I send it.
Thanks Mark
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