Tom Tom
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How do I remove the fuse from the Tom Tom car charger?. I don't want to break it. Doe sit pry out or pull out. I tried little surgical clamps but the plastic is soft and just kinda scarred rather than the fuse coming out.
Jim
I am trying to setup my friend's ONE 130 and it doesn't recognize her home address. I even tried to set it up on my ONE 130 as a destination and it still does not recognize her address. PLEASE HELP!!
I have a TomTom one and it is out of the warranty. On Saturday it navigated me correctly, but would not turn off. I waited until the charge went and now booted up today, but it will not turn on. I have tried the reset button, but that hasn't worked. Any other ideas or can you tell me where I can take it to be repaired?
My 10 mth old TT OneXL fell off the windshield while the car was parked in my garage overnight. I found it on the floor with a cracked screen the next morning. I called Tomtom service, and they kindly offered to repair it under warranty. i sent it in, it came back about a week later - good as new. Thanks very much TomTom Sydney, Australia your customer service is excellent.
Can anyone tell me if their is a genuine problem with the car charger for the Tom Tom 910.
I have sent mine away twice for repair and they have replaced the unit, which caused major problem with the maps I had purchased.
Anyway my second replacement has now developed the same problem and won't turn on, there is a smell of smomething burnt.
Surely Tom Tom should have know of this problem, recalled and replaced the faulty chargers.
My Tom Tom seems to have been for repair more than I've used it.
I use an old Magellan Roadmate when it's in for repair, never let me down.
Really fed up with this unit, are the more expensive ones any better?
I cracked the screen on my Tom Tom GPS. Much to my displeasure, TOM TOM does not repair this device unless under warranty. Tom Tom cannot even provide a location where I can pay to have the device repaired. I have never purchased any electonic device that could not be factory repaired. They did offer me a discount on a new product. Even with the discount, it would be $100.00 more than I paid for it. I have had this product for only two weeks. The cracked screen was my problem but I was willing to pay to have it repaired. Once burned once learned!
horrible! I can't find any support to call or email for the US for TomTom. The suction cup they use is aweful and it falls all the time. Last time it fell the screen broke and now it is useless. Got it last Christmas and I didn't work cause of that white screen issue (One 3rd addition) until the update a few months ago, and now the screen is broke and I can't find a single contact to see if they'd fix it. Total waste of money! They cut corners on the suction cup and then the customer takes the fall.
TomTom has No Repair Service. My TomTom One XL does not allow me to put in an address. The screen just goes to ffffff and does not let met use any other letter. TomTom can not repair it, they want swop it for an new one that cost met more than I paid for it in the first place. There is no place in South Africa that can repair a TomTom. After the guarantee has expired you can just dump it in the drum. I Hope that anybody that intends to buy a TomTom would just first find out about their after sales service, that is NON EXISTENT! TomTom service in South Africa is VERY BAD. I am very unhappy that I ever bought a TomTom. And so I shall tell everybody !
what do i do if i just bought my tomtom a week ago, and the mount did not last on my dashboard, and it fell on the ground, breaking my screen at the same time. i was willing to continue using it with the cracked screen, until i realize that it didnt work? so i need it to be fixed, what are the procedure and warranty?
I downloaded Home 1.5 and received a message to update to Home 2.2. I did and my device wouldn't connect. So I contacted tech support and they told me 2.2 doesn't work with Nav 6; I have to reinstall 1.5. So I removed 2.2 and reinstalled 1.5 and - guess what - all I get is this stupid message that I need to upgrade to the most recent version of Home; the version that won't work with my device! I can't do anything with 1.5 because all that comes up is this worthless upgrade message.
I purchased a TomTom One 3rd edition 1 1/2 weeks ago from a Wal-Mart and installed TomTom HOME. The map update service said that the maps are 2 quarters out of date. However, when I went to Use Latest Map Guarantee, it said there were no newer maps available. I have gone round and round with their tech support, and so far they are refusing to honor their guarantee. They wanted me to send them serial number, software version, map version, etc. (which they should have already had stored in my account profile) so I did. Then they said they wanted a copy of proof of purchase. I searched for my Wal-Mart sales slip, but found that it had been discarded.
Reading over the guarantee, I noticed that it states the 30 days starts when you first use the device, so I told them they could check my TomTom account and it should show when I first registered my device. It's been 2 days since then, and I still haven't heard back from them. I have not been able to find a way to get my complaint to anyone higher up in the company.
I bought a Tomtom One 3rd edition early last summer and later on in the summer it would not turn on for me when I needed it to. I recently have been trying to get it to turn on but no luck. The light says it is charging but no matter how long i press the button for, nothing works.
In an attempt to add stuff to my tom tom v3, i deleted all of my maps. can i send it to you for a factory reload? i did not back up my info, although next time i will. Dennyschultzsr@hotmail.com
If you use this company's products or services, we'll add the company to your dashboard. If you work for this company, we'll add you as an employee. Got it, thanks!
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NTGuy
last replied
on July 05, 2009 03:14
ilikemyrealname
last replied
on June 26, 2009 19:49
