TomTom One

I have a TT One, the green light is on, but the device will not work. i have done the soft and hard reset about 10 times, i have taken out the SD card tried to start it, i have removed the " trashes" folder from the SD card, i have tried everything in all of the blogs, nothing works- is the battery? is the screen is just dead?

Any help would be appreciated.

Mac

My TomTom ONE ran fine for months, then began running its "guided tour" or "marketing messages" constantly, thus interrupting my ability to input destination info. How can I stop it from doing that?

I entered the following as a reply to comments about the TomTom customer service, perhaps I should have started a new Problem.
Here is my original post: (slightly edited for clarity)

I have tried the "Map Correction Fix" that Rob Lazzurs mentioned. I can assure you that it does NOT work on a One 3rd edition (namely Mine).

As far as Customer Service is concerned, whomever gave TomTom an award must be on crack. {could be some equally potent substance, I just don't know}
I purchased the Traffic Receiver Antenna gizmo online last week {On 06/11/08} and {after reading about it on the WEB site} realized I could not use it where I live and drive. I immediately {within 1/2 Hour} called the customer service number and was on hold for more than one hour.
I spoke with the cs rep who after several more "hold Periods" gave me a reference number (080611-008309) and forwarded me to yet another department where I remained on hold for another hour, before being told that this rep had sent a message to ?? canceling the order.
All this took place the day before the item was shipped. Needless to say, the order was not stopped and was received by me.
{I sent} Two e-mails asking for the proper procedure for returning the item {on} 8/19/08 they have so far gone unanswered.
To add insult to injury, now my One 3rd tells me that "No Route Found" when trying to go to one of my favorites.
(Yeah, I forgot that less than 6 months after I purchased the unit, TomTom wants $75 for new "Updated" maps. See the first paragraph of my original text!)

{I like my TomTom most of the time, all mfg's have their problems, but, well, just read the above again.}

John

I just exchanged a TomTom One 3rd edition for a new one (same model) at Office Depot where I bought it because the first one was defective. The one I have now works fine (yeah!) but when I tried to use the TomTom Home feature allowing me to download the latest maps, I was told my account was already set up to accomodate the first unit and I wasn't allowed to change my account to reflect I wanted to use the second unit. I got an error message saying something like I can't change what unit my account works with more often than once every 6 months. And NOWHERE can I find a customer service number to CALL. What do I do?

Jeff Vaughn