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horrible! I can't find any support to call or email for the US for TomTom. The suction cup they use is aweful and it falls all the time. Last time it fell the screen broke and now it is useless. Got it last Christmas and I didn't work cause of that white screen issue (One 3rd addition) until the update a few months ago, and now the screen is broke and I can't find a single contact to see if they'd fix it. Total waste of money! They cut corners on the suction cup and then the customer takes the fall.

I purchased a 930, upgraded the maps of North America using the map garantee, after deleting the old map found that there was not enough space on the main drive, had to load it onto the SD Card, anyone had a similar problem

window mount broke on my tom tom 910 how do I replace it.

TOM TOM SUPPORT IS REALLY NOT UP TO SNUFF. THEIR STAFF SEEMS TO LOSE PATIENCE WITH THE CUSTOMER VERY QUICKLY AS IF YOU HAVE INTERRUPTED SOMETHING THEY WERE DOING BEFORE YOUR CALL, AND THEY FIND WHATEVER THAT WAS MUCH MORE REWARDING THAN SOLVING YOUR PROBLEM.

THE GPS PRODUCT IS NOT WITHOUT PROBLEMS, AND THE COMPANY NEEDS TO ACKNOWLEDGE THAT BEFORE THEY CAN UPGRADE THEIR SUPPORT STAFF AND MANAGEMENT.

THEY ARE ARE A DUTCH COMPANY WITH A FRENCH CEO.

IF YOU HAVE A PROBLEM WITH THEIR SUPPORT, YOU SHOULD POST IT ON THIS WEB SITE. OTHERWISE THIER MANAGEMENT WILL CONTINUE NOT TO RECOGNIZE THE ISSUE.

THE CEO IS JOCELYN VIGREUX
150 BAKER ST.
CONCORD, MA, 01742
978-287-9555

We herewith inform you that TomTom has discontinued the TomTom GO SDK. This means that TomTom will discontinue the release of any new updates for the TomTom GO SDK and we will keep supporting the current TomTom GO SDK until its end of life for our existing customers. Due to this the TomTom GO x10 serial cable has also been discontinued.
With kind regards,
The TomTom PRO support team

Sources:
YourNav forum: Tomtom Is "killing" All Plugins
OpenTom: [OpenTom] TomTom official SDK replacement
mtekk: TomTom killing SDK support

And from mtekk, a response:

Dear Mr XXX,

Thank you for contacting TomTom Customer Support.

We have received a fair amount of feedback from end-users regarding the SDK: this feedback has been forwarded to the technical department for further evaluation. Although we cannot promise you anything, your feedback and that of others will be taken into consideration.

Thank you very much for your feedback.

With Best Regards

The TomTom Customer Support Team

I'm betting that's the kind of response I get here, but Rob Lazzurs wanted me to start a thread about it.

Dash Express is pwning TomTom in the apps category, but they have their own monthly fee for internet. If TomTom using the data connection could run apps that access your coords, like the Dash does, it would be a competitor in that field. However, TomTom has decided they're not interested in a growing portion of the market, apparently? It makes me regret, very much, deciding to spend $500 on a new TomTom Go 720 last November when I was getting lost in a new town (which I now live in, was home-hunting) and couldn't wait for NewEgg to deliver.

Also, the Dash has WiFi so that you don't have to always use a cell connection, something I wish the TomTom did so I could setup a small local area network in the car to convert from 3G, EDGE, EVDO, or whatever to the standard WiFi and let the TomTom use that, since I have no way to turn it into a Bluetooth Modem connection. But that's a different thing, kinda.

ive got a go 700 which i have sent away to be repaired by tom tom (the device cannot locate an sats)received an email asking for 170 euros to fix it as its not under warrenty with the exchange rate i feel that this is excessive i can buy a new 510 on ebay cheaper any ideas ?

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