I have a TomTom one and it is out of the warranty. On Saturday it navigated me correctly, but would not turn off. I waited until the charge went and now booted up today, but it will not turn on. I have tried the reset button, but that hasn't worked. Any other ideas or can you tell me where I can take it to be repaired?
About 3 hrs ago my tomtom one xl lost all satellite reception. It got us to an open beach area on central Californiacoast, but now can not find a valid satellite signal. Tried the reset in the book. Stillnothing
I have a TomTom GO 700 that only powers up after 30 minutes if plugged in. It will not power up without plugged in. I think its internal battery is dead and needs to be replaced. I updated latest TomTom software thru their website. I have talked to their support and had a very frustrating experience. They made me run around asking a bunch of questions back and forth for a week, got me fish out the sales receipt (who keeps sales receipt these days, but I found it). In the end, they say -- "it is out of warranty and there is nothing they can do to replace the battery or fix the unit". I have not heard of a device that costs several hundreds of dollars and mfr says "battery cannot be replaced and we won't do it". Actually I have had this problem 3 months before the supposedly warranty expiry date, but since I did not report it then, they wont do anything now being out of warranty by 2 months.
They have no suggestions for getting this fixed. They say they cannot replace the battery unless it is under warranty. They say they cannot repair it even if I want to pay for battery etc.
I cracked the screen on my Tom Tom GPS. Much to my displeasure, TOM TOM does not repair this device unless under warranty. Tom Tom cannot even provide a location where I can pay to have the device repaired. I have never purchased any electonic device that could not be factory repaired. They did offer me a discount on a new product. Even with the discount, it would be $100.00 more than I paid for it. I have had this product for only two weeks. The cracked screen was my problem but I was willing to pay to have it repaired. Once burned once learned!
My tom tom one wont turn on I've had it charging for the 2 hrs. charging light is on held button down it will not turn on Where do I purchase this mem. chip?
I just exchanged a TomTom One 3rd edition for a new one (same model) at Office Depot where I bought it because the first one was defective. The one I have now works fine (yeah!) but when I tried to use the TomTom Home feature allowing me to download the latest maps, I was told my account was already set up to accomodate the first unit and I wasn't allowed to change my account to reflect I wanted to use the second unit. I got an error message saying something like I can't change what unit my account works with more often than once every 6 months. And NOWHERE can I find a customer service number to CALL. What do I do?
I have a brand new TomTom One 3rd edition that I installed in my car yesterday. Moments after putting the suction cup on my windshield, it let go and my Tom Tom fell, cracking the screen. I am really upset, because I installed the suction cup properly. The Tom Tom still works, but I can't see through the cracks in the screen. Is this covered under warranty? Where can I get it fixed and how much will it cost if it is not covered?
I have a ONE XL. I need an ear piece so I can hear while ridding the motorcycle... Please help.. I have tried to find an answer on line but cant figure out if it will even except an ear bud. I am leaving for the trip of the life time to Sturgis SD in a couple weeks... I need to be able to hear directions while ridding with a helment.. An ear bud works fine with the motorola phone in the right ear... I want to hear from tom tom in the other ear... Please help... I've tried every connection there is and still cant get sound from anything but the speaker in the tom tom...
Do the maps update automatic? If so how many freaking years pass before they update? I spent $600. 3 years ago for an old out dated map of North America
Loading Profile...
holdfast
last replied
on October 06, 2008 09:29
Russ
last replied
on August 28, 2008 02:22
Rob Lazzurs (Official Rep)
last replied
on June 23, 2008 12:00
Eric Suesz
last replied
on June 03, 2008 19:43
