tom tom sucks!

After owning a Garmin, and using a TomTom for 4 annoying days, I wholeheartedly agree!

Tom Tom sucks big time. I attempted to download an updated map, and it wiped out everything. After waiting for customer service forever, they read me the troubleshooting steps posted online (like I can't read...). After obtaining my serial number, I was told my warranty expired last week, so there was nothing that could be done. Sorry. Click. I'm buying a Garmin. NOTHING could be worse than Tom Tom.

Tomtom "support team" sucks too:

I recently acted on a discount offer -20% for flashlocations.
I had also received a 10 euro voucher that should work.
The online shop supported neither of them.
Not a trace of the 20% and the voucher code was rejected. No help on sunday.
Because the reduction was not my main goal , I decided to order anyway and contact tomtom on monday about the 10 euro discount issue.
Every other selfrespecting company would simply have solved this.
The Tomtom "support team" however tells me they can't because I ordered anyway instead of contacting them first. And they are right in a shameful way, because they have no mandate to solve this properly. There is no link between the support team and Tomtom's financial department. Guess why.
There is only one way to contact Tomtom, and that is via the "support team" . They refuse to give the phone number of the financial department.
Next time I wont hesitate to download these products somewhere else. For free.