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Very poor TomTom 'customer service' policies
After 6 months of having no ability to create a wireless connection with my mobile phone for Traffic, TomTom refuses to help further. Was told it will be fixed in a software update... a TomTom software update last year knobbled the wireless data connection in the 1st place. Managed the other week to get it working by completely rebuilding all the software on the unit, but now refuses to work again. TomTom have given up helping and refuse to exchange or replace with a working unit.
VERY poor 'customer service' policies. Their tech's are very friendly and I have no issue with them, its the company that appears not to want to have satisfied customers any more.
Will have to loose money and go and buy a Garmin after many years being a loyal TomTom customer.
Not happy at all.
VERY poor 'customer service' policies. Their tech's are very friendly and I have no issue with them, its the company that appears not to want to have satisfied customers any more.
Will have to loose money and go and buy a Garmin after many years being a loyal TomTom customer.
Not happy at all.
I’m angry now
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