Where is my TomTom 910 Map download purchased 20/02/2009?

I purchased (sorry paid for) a map update for my 910 last night (20/02/2009) almost 24 hours later still no map downloaded. My 910 when I connect it to my pc says no updates availabale.

I have contacted tomtom support (that would be funny if it wasn't such crap) still have had no response. I know that tomtom will come back and say they will answer in two working days but they took my money within seconds and still haven't supplied me with my goods. I am no expert but I guess that there is some UK legislation which protects me as a consumer from companies who take my money and dont supply me with my goods or service. I am sure in another set of circumstances this would be called theft.

Has anyone had a similar problem and if so how was it resolved?

Finally I have to say that having used a number of different sat navs after purchasing this 910, the tomtom range in general seem to be the absolute worst sat navs on the market, my A to Z street books are a millions times better and it was bought in 2004.

Tomtom products and tomtom customer support are disgraceful. Tomtom should really come clean and put thier hands up and hang thier heads in shame for thier crappy products and even worse customer service.