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Cannot load dll or dylib file

If you try to run one of our Photoshop plug-ins and it gives you a message similar to "Cannot load libtliadjust.2.5.dylib", the problem is probably caused by a leftover old version in your Photoshop Plug-Ins folder.

To solve the problem, go to your Photoshop Plug-Ins folder.

Find it in Windows here:
C:\Program Files\Adobe\Adobe Photoshop CSx\Plug-Ins

Find it in Mac here:
Applications/Photoshop CSx/Plug-Ins

Manually delete anything that has to do with the Topaz product in question. For example, if the product Topaz Adjust was giving you this error message, delete anything that says TopazAdjust, Topaz_adjust.plugin, or tladjust.8bf... you get the idea. Sometimes it may also be hidden in a subfolder labeled "Presets".

To make sure that it's completely gone, restart Photoshop and make sure you cannot see the filter in the Filters menu. If you can still see it, there's still a plug-in file left over in the Photoshop Plug-Ins folder that you haven't deleted yet.

Afterward, re-install using the new installer and everything will run fine.

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For Mac users, there's a second possibility: you might be running Photoshop in Rosetta. Topaz products only work natively and are not supported by Rosetta. To check, go to Applications/Adobe Photoshop CSx and Get Info on the Photoshop CSx application. Make sure the Open in Rosetta icon is unchecked.
 
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