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Error message when requesting license key upgrade
Get email error message when sending for new license for upgrade on Topaz Adjust.
Thank you for upgrading your key, Jere Young!
There was an error sending your email. Please try again.
This happens when I use email or the license key from the older version.
Thank you for upgrading your key, Jere Young!
There was an error sending your email. Please try again.
This happens when I use email or the license key from the older version.
I’m frustrated
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1 person says
this answers the question
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Inappropriate?Same here. It gives me the same "There was an error sending your email. Please try again." message whether I use my email address or license key.
I’m frustrated
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1 person says
this answers the question
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Inappropriate?Me too...it obviously recognizes me, but I get the same message...
"Thank you for upgrading your key, Karen Waters!
There was an error sending your email. Please try again."
I'm anxious to get the new version! Thanks.
I’m frustrated but patient
1 person says
this answers the question
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Inappropriate?But meanwhile....
It did install...and does work.....probably using beta key..... -
Inappropriate?That work around is probably good for 30 days. On the other hand, it's better than nothing. Because it's taking these guys an awful long time to response to our complaints.
I’m frustrated
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Inappropriate?Sorry about the inconvenience, everyone!
Try entering your information again. It will display your unique license key for you now.
Best,
Eric
2 people say
this answers the question
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Inappropriate?Terrific Eric...worked great and this version looks awesome...can't wait to dig in!!!
I’m ecstatic!!!
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Inappropriate?I am using PSPXII and there isn't an about tab, or a menu tab anywhere
So now, how do I enter the key?
I’m FRUSTRATED!
1 Comment Add a comment
This answers the question
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Hi Bill! Try clicking the Menu dropdown button on the bottom right of the interface. Then click "Enter Key."
Best
Eric -
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1 person says
this answers the question
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