Great Product! (horrible kinks ...)

I just downloaded the Topaz Adjust 3 for Windows and I keep getting an "procEngine -1000" error when trying to save a photo using the "Neutralizer_by_JorgeDiaz" preset. (Great preset! This is the reason I want this product.)

The pixel dimensions of the photo are 14.1M (2560X1920). I'm currently using Windows XP Media Edition with 3.2 GHz at 3.25 GB of RAM. In terms of Photoshop, I'm using the CS version. (I have 100% of 1,769 MB of RAM devoted to Photoshop.)

This seems like a great application and I would love to purchase the entire suite if it works (I'm using the 30-day trial version). But, it seems like it has a lot of kinks...

Again, I'm willing to accept some kinks if I could use this preset exclusively. Please advise. Thank you.