Out of memory in Photoshop CS4
Photoshop doesn't release memory it has used with a previous operation. If I subsequently try a Topaz adjust operation on say a 50Mb file I get out of memory. If I save the version of the image, re-open it and try the Topaz operation immediately I do not get out of memory. I have 4Gb memory on XP pro and Photoshop is set to 70% use. I have tried 100% with no change.
Curiously CS3, installed on the same machine, has no such problems. Do you have any solutions?
Curiously CS3, installed on the same machine, has no such problems. Do you have any solutions?
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Inappropriate?In Photoshop goto menu Edit->Preference->Performance and REDUCE the memory that PS can use to leave more room for Adjust. Try to set it at 40~50%.
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Inappropriate?Albert, that does work but places too much restriction on Photoshop itself to perform other tasks. Adjust is giving Out of Memory messages when Task manager says I still have 1.5Gb of real free memory left.
I’m still frustrated
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Inappropriate?You see 32-bit Windows only gives each application 2GB even you have a lot more. All plugins share the same 2GB with Photoshop.
But we are working on a solution so our plugin will not need so much memory. -
Inappropriate?Ah, that makes sense of it then. CS4 is needing about an extra 400Mb over CS3 on every file I open so the problem doesn't arise with CS3. I'm definitely keeping both on the machine and will swap back and forth. I hope you can reduce Adjust's requirements. Thanks.
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Inappropriate?I had the same problem in CS3 as well as CS4. I end up doing the same thing, quitting PS and then restarting to be able to apply the filter. Not a great solution. Often I have made a number of custom settings in Topaz and then I have to save those settings before quitting PS or otherwise all the work in Topaz for that particular picture will be lost since Topaz doesn't remember your last settings when quitting and restarting PS. I am also running 4gig of RAM on a PC Intel Quad, so no RAM or processor limitaitons here either.
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Inappropriate?Thanks for the feedback. We're still working on a solution to the memory problem and it will be released soon.
Best regards,
Eric -
Inappropriate?We finally fixed the memory problem! Please download Topaz Adjust V2.6:
http://www.topazlabs.com/src/topazadj...
No need to mess with Photoshop RAM setting anymore. -
Inappropriate?I have both Photoshop CS3 and CS4 installed at different locations. I uninstalled V2.5 and installed V2.6. The installer put a link to Adjust in the plugin directories of both as it did the last time.
In CS3 V2.6 works perfectly. In CS4 Adjust fails to open with
Error!
Error while unpacking program, code E2, please report to author.
Acknowledging this produces the Windows error
Adobe Photoshop CS4
Could not complete the Topaz Adjust command because Cannot load tliadjust26_dll.dll.
Is it something I have done or is it back in your court Albert?
I noticed that the link files that were put in the CS4 and CS3 directories were different sizes so I copied the one from the CS3 plugin directory to the CS4 plugin directory but got the same result
I’m frustrated
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Inappropriate?Update, uninstalled and reinstalled and this time it works?!?
I will now work with it for a bit to see if the memory problems are gone. If they have... good work lads!
I’m thankful
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Inappropriate?No they haven't :o(
I get the impression that it doesn't happen as often and also that it's a bit hit and miss if it will happen.
Have a look at a screen grab which shows the current condition and settings where to use Adjust produces an out of memory error.
http://www.xrdbear.com/images/nomemor...
I’m frustrated
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Inappropriate?Could you please try to adjust Photoshop memory "menu edit-> preference-> performance" and this time, increase RAM to 90%? Also make sure to turn on disk cache.
Pre-V2.6, Adjust ask for memory directly from Windows, so you need to reduce Photoshop memory to leave more room. In V2.6 however, Adjust will first ask for memory from Photoshop memory manager, if it doesn't have enough, the plug-in will ask from Windows memory manager. It will only give that msg when both of them refuse to give memory to Adjust. But you guys' systems have plenty of RAM. I am puzzled. Please be patient with us. We will figure it out soon. -
Inappropriate?Xrdbear, I build a new dll which may helps CS4 (again I am guessing here since we cannot reproduce the problem).
Could you please try this:
1. download: http://www.topazlabs.com/src/misc/tli...
2. unzip it to get file tliadjust26_dll.dll Use it to replace the same
file in C:\Windows\system32\
Please let me know if it fixes your problem. -
Inappropriate?Tried the dll first. No change as far as I could see. My test regime (random test which produced the result) was to open a 12Mp NEF as a smart object, apply a topaz dramatic preset, go back to OPEN in the history, rasterize the smart object and then try to apply the topaz preset again. Out of memory (but not in task manager).
However putting Photoshop memory preference up to 90% has made it bullet proof so far. I opened 5 NEFs as smart objects simultaneously, performed various operations on them and then tried to apply Adjust to one with complete success. I will let you know if I get any further problems.
Does any of this confirm your thoughts?
Brian
I’m happy
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Inappropriate?I have CS4 on a machine dual core 1.66 MHz machine with 2 GB of ram running XP. I have been trying Adjust, Denoise, and Simplify. After about 3 successful tries with each plugin, they either fail to save the changes back to CS4 with a "no enough memory" error, or they completely crash CS4. I have tried the latest version of Simplify (B3) (uninstalling previous copies first) and the latest versions of the other two plugins. I have changed my PS memory from 50% to 90% and it seems to change nothing. I really like these plugins but am reluctant to purchase until these problems are resolved. ALL of my other plugins (Nik, Noise Ninja, Neat Image, etc. etc.) run in CS4 with absolutely no problems.
I’m frustrated
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Inappropriate?Please upgrade to V2.6. It has fixes that help memory problems.
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Inappropriate?I upgraded to V 2.6 but it still gave an Out of Memory warning most of the time with PS CS4, 4 gigs ram, etc. etc.
Then I increased my PS memory to 90% and that seemed to work. I only tested it about 10 times, but it looks good so far.
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Inappropriate?Sounds good mozella. Let us know if it stops working again.
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Inappropriate?I've done the same as Mozella and increased the memory usage of Photoshop CS4 to 90% and it's still crashing after a few images have been processed.
I'm using Vista Premium an a Dell laptop with 4GB of RAM.
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Inappropriate?Please re-download Adjust for Windows from our website at http://www.topazlabs.com/src/topazadj.... Uninstall the current version from your computer using Add/Remove Programs, and install the new version. Make sure that the installer folder inside is labeled "topazadjust26c_setup." That should help.
Do the same for Simplify if it's experiencing the same problem. -
Inappropriate?@Albert,
"Could you please try to adjust Photoshop memory "menu edit-> preference-> performance" and this time, increase RAM to 90%? Also make sure to turn on disk cache."
Well, I'm not sure this is a good hint.
First, because 90% means ~1.5GB (in normal user mode environment) which is not available anymore. In other words: only 10% are left for other programs. My top five progs will need a total of 500MB for running without swapping, not counting virus scanner, Nokia Suite, iTunes suite, Outlook, etc. pp. and whatever is there and users have installed.
And CS4 even needs more RAM than CS3.
Second, because when a user in general would only need 1GB to keep his images in RAM, anything more allocated would be wasted, when not using TP, which is not available for other programs AND plug-ins. Talking about single image processing.
Its more comfortable to lower the RAM and to accept some swapping to scratch, than to lower and raise RAM all the time.
I don't think it was wise to code V2.6 like this. Before we knewed we have to lower allocated RAM bit by bit in CS, because Adobe told us to do so, now users would be confused because not even raising to 100% might help.
An example: assume a pretty normal config, on which might 1.2GB been allocated and an image loaded, which nicely fits in here whithout it has to use scratch, which is the main goal, isn't it?.
This image is approx. 300 MB large and takes ~ 900MB from the allocated RAM. TP needs ~ 0.9GB to run on it. Inside is not enough continguous RAM at all available, outside only what other programs left over from the user mode part - here 200MB.
Switching to 100% = 1.6 - 1.7GB will not help at all, since it adds only 500MB and also takes, what other programs might need.
As before I would have to lower allocated RAM to 400MB for beeing able to run TP on it, which puts 75% of the image into scratch file for proccesing which makes it real lame.
My example is pretty on the edge - numbers only examples - anything depends on the image size; but you know images won't get smaller in future and it would be the same if some loads multiple images at the same time, as I know lots do and I could read also here.
I had this severall times, even with /3GB, 1.6GB allocated and a 560MB panorama image loaded. We know /3Gb is not recommended, but I did it just to try out, if this will change a thing.
TP needs 1.3GB in this case, allocating 100% was not working (and if, it wouldn't do so for a longer term). I had to switch to 8bit or lower allocated RAM to 450MB... :-(
I'm not a coder and don't know much about CS its memory concept (only know Adobe tells "continguous" RAM is needed), but why TP needs the same amount of RAM which CS need to load an image? At least it looks like this.
Lots of other plugins like NN, photomatix, Artizen HDR don't need that much RAM and works fine on the mentioned image with 1.2GB allocated. But if I screw allocated RAM because TP is designed like this, other won't anymore with the same configuration.
I see lots of adjusting and restarts up coming - and lots of confused users.
I’m frustrated
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Inappropriate?Thank you very much for your detailed analysis!
In V2.6 we changed memory management again. Now you generally do not need to adjust the Photoshop RAM setting. Topaz plug-ins will first ask for memory from Photoshop. If not enough, it will ask from Windows system.
However, Topaz Adjust currently just needs a lot of memory. We are working on better memory utilization in the next release. We will fix this issue once for all.
On system with <=2GBRAM and run 32-bit XP/Vista, Topaz Adjust can do ~70MB image. a 64-bit XP/Vista will help a lot even run 32-bit Photoshop. -
This reply was removed on 12/20/08.
see the change log -
Inappropriate?
In V2.6 we changed memory management again. Now you generally do not need to adjust the Photoshop RAM setting. Topaz plug-ins will first ask for memory from Photoshop. If not enough, it will ask from Windows system.
Yes, I got this - this is I was refering to - sorry, not only to the quoted text, in which you hinted to raise to 90%.
As said - even raising to 100% won't work, if the "wrong" image size comes across, which might not only confuse users.
Because you changed memory management, I'm pretty sure people who follow your advice, would have to change settings even more often, because other plug-ins won't run anymore when they allocate 90% or more, since there is not enough left for them anymore. Or running programs are limited....
However, Topaz Adjust currently just needs a lot of memory. We are working on better memory utilization in the next release. We will fix this issue once for all.
Okay - good to know ;-)
On system with <=2GBRAM and run 32-bit XP/Vista, Topaz Adjust can do ~70MB image. a 64-bit XP/Vista will help a lot even run 32-bit Photoshop.
Well, its bit more than 70MB without trouble and by keeping this in RAM ;-) but not much - you have to consider where the trend went in future regarding image size and I guess the next CS version also wants again more RAM ....
No offend, but we can't go every year to different hardware and licences another OS, just because a rather small piece of software we want to use (no offend either) runs better troublefree with 8GB of RAM on a 64bit system ;-) -
Inappropriate?Ablichter,
It actually ok to set, say 30~50% RAM. in Photoshop. In this case, Adjust will get some memory from Photoshop and the rest from the system.
The problem is still the image size limitation. If it is >70MB, the system will not give us enough RAM. In addition, since the memory allocation can fail outside Photoshop in an unexpected place, it just crash PS instead of return a "no enough memory" error. We are aware of this problem and is working on it. -
Inappropriate?How about on a MAC OS X running PS CS4 and your software plugins DeNosie and Adjust just kill all my RAM and sometimes PS CS4 just shutdown any suggestion in regards my case
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Inappropriate?Hi Alexis,
What size (in pixels) are the images you are using?
Please try going to your Photoshop preferences and dropping the amount of memory that Photoshop is allowed to use down to 70%
Also, how much memory do you have on your computer?
Please let me know if you have any other questions.
Best,
Ashley
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Hi Ashley,
Actually, Topaz uses a lot of memory, certainly DeNoise does. I love the product, it works very very well, but the cost is machine resources (memory). Welcome to the 21st century, I guess. Cheers, and all the best, Robert
wwww.pbase.com/robertash -
To follow up, I often have to shut down Photoshop and restart it, or even reboot because it uses enough memory it needs very large fragments. But it is really worth it, the product is excellent. Robert
www.pbase.com/robertash -
Inappropriate?I Work with RAW 100% 4GB Ram transfer my Image from Lightroom 2 to edit in PS CS4 apply Topaz Adjust and DeNoise save file back into Lightroom that's it PS CS4 just hang there for 10 minute than PS Shutdown 3 to 4 time in a road I transfer groups of image 6 to 8 photo
I’m very angry
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Inappropriate?Hi Alexis,
Thanks for your message. We are actually going to be releasing a Lightroom compatible version in the near future that will allow you to edit using Topaz directly in Lightroom.
Please keep in touch so that I can keep you updated.
Best,
Ashley
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