Topaz adjust keeps crashing Photoshop CS3

Eric, just downloaded 2.3, upgraded from 2.2, if I resize my image, it immediately STILL crashes topaz adjust & CS3. If this product was just reliable, I would purchase it. I do like the results it does only with my images resized. It just can't handle the full size of my images.

The new release seems to have worked for me. No more crashes even with big files. Speed has increased in preview also. Thanks.

21 MP, 1ds mk III, immediately attempt to select the - sign, crash...

5616x3714, 16bit Tiff

There is no 100% button or fit button that I could see in this application

I have a mac, you don't have 2.3 for intel mac yet.

I am crashing as well.Just downloaded your program and used on a Mac G5. Image is a 28.8 Jpeg from Canon 40D processed in Lightroom 2.
It shows up as 100% and when I try and reduce it,I crash. Or,when I try and do anything.I crash out of PS3.
Linda

My computer that this installed on is an Intel Mac(2 GHz Intel Core 2 Duo) and no it does not work. Constant crashes and the presets didn't even manage to get installed and an error comes up with that as well...Over 10 crashes reported to Apple/Adobe when the screen popped up.

Linda

I updated to the new MAC version and the presets are there but it keep crashing when I try and enlarge the image either with the + or just clicking the 100%

Hello,

I also have a problem running Topaz Adjust on CS3, when I start the filter it just hangs, I do not get to the filter dialog. I tried also on Irfanview with same problem. I am running on Windows XP with the latest Topaz version and I am using a really small image to test with so I think the problem is elsewhere. Any hints or ideas I can test? Thanks for your help in advance.

I already tried that, an also using a small image (100x100 pixels) but no luck. No errors at all, it just hangs while loading the plugin. I can use PS and other plugins I have installed normally but not Topaz Adjust. I will see if I can try in a different machine later.

I use a mac, uploaded the new version and my images keep on crashing my photoshop. I am using the filter, then erasing back in the parts of the image that I do not want the filter on. Then it will either crash while I work or it will crash when I try to save. I have not been succesful in using this product since I bought it. It is frustrating, I really like the way it looks, but it is completely unusable for me. help please!

Hi Eric, Thanks for answering. It is crashing after I apply the filter, when I am doing additional work on the image. It is absolutely something that topaz is doing to the image. My photoshop never crashes otherwise. I doubt topaz expects people to use the filter on the image and then be done with it, I'm sure you know how much ps work goes into people's images! ;-). It is crashing sometimes while I am working, sometimes when I try to save. I have never successfully worked on, and then saved an image after using topaz. I should mention, I am not an amateur, I am a professional photographer, and have been using photoshop for years. I really want to be able to use this cool filter I bought from you guys, I hope you can help me. I am using a mac book pro, with an external hard drive plugged in (although it crashes whether or not the hard drive is plugged in). Is it the Mac? Please help! :-)

As a follow up, when I use the OS's Saving dialog's photoshop doesn't crash and I can save my files fine.

I did several tests, it's only when Topaz Adjust runs, do you edit anything to the photo's EXIF or do you have a different compression format?

I'm almost sure it's the file format that makes the photoshop crashes! Something is not matching Photoshop's.

I have this question as well. However, I am running the beta version of Windows 7. I have tried upgrading to the latest version on the topaz website, uninstalling the older version and Photoshop CS3 keeps crashing. I have lowered the amount of RAM photoshop uses in performance and it crashes. I have also resized the resolution size and it still crashes. The odd thing about all this is, I have my hard drive partitioned where one partition is Windows XP and the other is Windows 7, and when I load Photoshop off the Windows XP partition and try using Topaz it works fine, but when I decided to try install CS3 on the 7 partition and using Topaz it crashes. Any suggestions? I'm going nuts. Thanks.

That answered the question to my problem. Thanks Guys and Rock on!

Hi!
When is the version 3 coming out for Mac?

I've been using v3 for a couple of days now and it has been working flawlessly until tonight. I give this thing a pretty good workout. I've been processing the image twice with Topaz, once for the subject and once for the background with a lot of noise reduction in between. After the second Topaz adjustment CS3 apologizes for the inconvenience and crashes. When I try this with the older v2.? (whatever the latest was) I don't have this problem. Any ideas?
Thanks,
Doug

Eric,
It doesn't happen 100% of the time, maybe 75%, but only when I make multiple Topaz adjustments. I create a Topaz adjustment layer, open topaz, make my adjustment, click OK and return to the PS window, then create another layer and repeat with a different Topaz adjustment. When I click OK on the second time around..........PS crash.
I am using Windows XP SP2, 4GB Ram.

Thanks,
Doug

Eric,
Please keep trying, with this one I get a lot of "UNKNOW ERROR" after I click OK. The new interface is so much better, it's a shame it's so difficult to apply.

Albert,
When I use the link I get the "Not Found" page.

Guys, This is going from bad to worse. I installed your 3.1.1 and after my third image I got this: procEngine: error code: -1000. I'm sure you can feel my pain, that after creating a masterpiece, to watch it vanish right in front of you.............. (kinda like kids <g>)
Does it make any difference that these are huge files. Images are generally between 75 and 230 MB. I use Topaz to touch up HDR files.</g>

Thanks Albert, I appreciate your efforts as I do like this little plug-in!!!!!!!!!!!

Guys,
I think you may have taken too much from Photoshop, now PS is crashing before I get to Topaz.

An update: Things are settling down now. Only one PS crash in the last couple of days. I use this plug-in a lot.