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Account syncing problems ...
Way back in October 2008, I set up a Trazzler account and wrote a review of a dog park in Austin. I used Trazzler's Facebook app at times, and it appeared my two accounts were merged.
Fast forward to this week, when I posted a review of the Rothko Chapel in Houston (http://www.trazzler.com/trips/users/l...=true). When I logged in to my account just now, I noticed that the dog park review (http://www.trazzler.com/trips/red-bud...) wasn't there. I tried syncing my Facebook and Trazzler accounts, and that seemed to work, but I was still only seeing one review. For some reason, it appears I have two separate accounts, though I am pretty certain I didn't set up a second account. Could someone please help merge the two accounts so both of my reviews show up in one place?
Thanks!
Fast forward to this week, when I posted a review of the Rothko Chapel in Houston (http://www.trazzler.com/trips/users/l...=true). When I logged in to my account just now, I noticed that the dog park review (http://www.trazzler.com/trips/red-bud...) wasn't there. I tried syncing my Facebook and Trazzler accounts, and that seemed to work, but I was still only seeing one review. For some reason, it appears I have two separate accounts, though I am pretty certain I didn't set up a second account. Could someone please help merge the two accounts so both of my reviews show up in one place?
Thanks!
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Inappropriate?Hi Laura--
Sorry about that--it does look like you have two separate accounts with different usernames. I just moved your dog park trip over to the newer account with the bio.
http://www.trazzler.com/users/laura-n...
I deleted the other account (which was Facebook connected). If you now want to Facebook the above account or change the email address under "settings," you should be able to.
Sorry about the mix-up. I hope this takes care of it.
best,
Megan -
Inappropriate?Thanks, Megan! You're quick.
Unfortunately, now I can't login because none of my passwords seem to work, and when I try to recover the correct password, it keeps saying I'm entering the wrong email address. I only have two I really use, and I've tried those as well as some I never use, and still nothing. Is it possible to tell me what email address is associated with the account?
Thanks!
Laura -
Inappropriate?Hmm, for whatever reason, it looks like this account doesn't have an email associated with it. If you don't mind, could you send me a quick email at trazzler@trazzler.com from the email account you would like to use and I can set it up with an email address and reset your password?
My apologies and thanks for your patience!
best,
Megan
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