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Unable to post a Trip. Page does not execute.
Hi, I have recently joined Trazzler and written 1 trip. I am trying to submit a second trip, witih no luck. Every time that I press the post button, the page just jumps to further up the same page. I have tried to restart my machine, clear cookies, even changed browsers ( I am using the latest Firefox) - please help!
I’m frustrated
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Inappropriate?Hi Abigail--
It sounds as if either some some required information may be missing (the link, place name, or at least one tag, perhaps?) or your title could be too long. You should see red text on the page indicating where the problem is.
If every field is filled out and your title is under 68 characters (counting spaces and the word "in"+ location, e.g., Doing Something in Austin, Texas), then send us a message at trazzler@trazzler.com with your trip text, title, and username and we can troubleshoot it further.
Here's a character counter in case the problem is related to the title:
http://www.javascriptkit.com/script/s...
In most cases, it is an issue with the title length that keeps a trip from submitting. I hope this helps.
best,
Megan
1 person says
this solves the problem
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Inappropriate?Thank you so much - Murphy's Law as soon as I had finally got around to posting this problem, I noticed the red writing warning me about the length of the title! Just a suggestion - maybe the warning could also be in bold - as I certainly didn't see it. Thank you for the swift and very helpful response! Very impressed!
I’m confident
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