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Login problems
Hallo
I have made an account some time ago and now I can ́t find it. I have forgotten my username and password and when I type in my phonenumber it doesnt recognise it. Please help
I have made an account some time ago and now I can ́t find it. I have forgotten my username and password and when I type in my phonenumber it doesnt recognise it. Please help
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Inappropriate?Are you trying forgotten password including the international dialling code, for example if you were in the UK the number you would enter would look like +44799112233 not +07991122332 Comments
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Paul, this is not helping at all - I have tried your format and it DOES NOT WORK - I also had a link sent to my e-mail address and it wont allow me to use this either as it says it has already been used or is not quite right !!!! what is going on ? I need to get to my texts please ! -
If it sends you an email this is a good sign. It means you're account is there. Be sure to copy and paste the entire link from the email into your browser. It is long and often gets split onto two lines in your email. You need the entire link.
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Inappropriate?I too am having problems logging in. I have used the format +44799112233 (eg) on my own mobile number and it still does not recognise it. The message I get is'.... +447790490xxx' (I have disguised last 3 nos) doesn't look like a real mobile number. First select a country, then add your number after the international dialling code provided. We need to know your real number to be able to save your messages. '
HELP !!! I have tons of messages saved on here and cant get to them !
I’m sad
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Leave the '+' off when you enter you're number on the forgotten password page, that should work.
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Inappropriate?Ok take a deep breath, it's unlikely there's anything bad gone wrong here. Drop an email to support@treasuremytext.com with your mobile number and we'll take a look if none of the things above work,
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