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Texts not uploading.
Incoming texts to 203-434-0893 are not uploading to my account.
I’m sad
5
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The more people who report this problem, the more it gets noticed.
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Inappropriate?Please check this article for details of where you might be going wrong:
http://getsatisfaction.com/treasuremy...
Also check this list of the supported networks in the USA
http://www.treasuremytext.com/gsm/net...
If these don't help and your network is supported (if it's not let us know here which one it is so we can look at supporting it in the future) then mail your cell number to support@treasuremytext.com -
Inappropriate?I have found that my texts were uploading properly UNTIL I tried uploading ones with photo attachments. Perhaps this is part of the problem?
I’m slightly frustrated
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Inappropriate?By the way, I am on the Telus network in Canada, so I would say it preliminarily appears that you have some level of support for Telus.
I’m thankful
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Inappropriate?You got it, we don't have support for MMS Picture Messages, we concentrate on doing just SMS. There's a great service called shozu which does this kind of MMS thing really well
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Inappropriate?Hi, Paul! Thank you for the reply. I actually figured this out after trying to send a second picture-text, followed by a slew of standard text messages. Thank you for the mention about Shozu... I will have to investigate them.
However, I DID run across a somewhat different issue. While I was sending all my archives SMS messages (my phone had ran out of storage space), I noticed that after ~10 messages, the system would freeze and any attempt to refresh or navigate to a different TMT page would produce an error page. This would last for approximately 10-15 minutes, and then the site and usual functionality returned. While any messages sent during this time that had not appeared yet at point of site failure WERE saved (not lost), any edits I was making to messages at the point of site failure (change to time, assigning sender, etc) were lost.
Possible result of heavy server load during peak usage time???
I’m thankful
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Inappropriate?"Possible result of heavy server load during peak usage time???" - You got it. We're looking into some ways we can solve this and hope to have something done soon which will fix this.
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