Loading Profile...
No dates/times on iphone app
I created an account with Tripit. I forwarded my confirmation email. The info showed up on my Tripit account. Good so far. Downloaded the iPhone app. Granted access to my account and logged in. Tapped on my trip in Upcoming Trips, but all of the items were missing the date/time. The heading is "Undated items". If I select a flight, it reads "San Jose" in the "departs" category -- no date or time. Any ideas.
I sent some screen shots in to the feedback e-mail address. Any suggestions?
(Some of this text was copied from another post....thanks Mark)
I sent some screen shots in to the feedback e-mail address. Any suggestions?
(Some of this text was copied from another post....thanks Mark)
I’m disappointed
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Can you please contact me directly at support@tripit.com? I'd like to investigate. Thanks.
I’m thankful
-
Inappropriate?By playing with items in my itinerary, I discovered that the problem seemed to be related to "time". I changed the time/date configuration on my iphone to set "24-hour time" ON. I refreshed my tripit configuration and all the date/time items in my itinerary were fixed. I then set the "24-hour time" on my iphone back OFF, and my itinerary is still fine. Don't know why this happened, but playing with "24-hour time" on the iphone fixed it. Much thanks to Tripit support for her quick reply to my e-mail/posting.
I’m Happy it's fixed
1 person says
this solves the problem
1 Comment Add a comment
This solves the problem
-
Much appreciated, Ray. We're investigating the issue on our end. And, thanks for all your troubleshooting efforts. -
Inappropriate?That worked for me too, thanks!!!
2 people say
this solves the problem
-
Inappropriate?Using version 1.3 of the TripIt iPhone App.
It worked for me too, but the problem occurs again every time you add a new item to the itinerary. Each time you will have to turn '24 hr time' on and off, for the new itinerary item properly accepted as a 'dated' item.
EMPLOYEE
