Trip details won't show on iPhone app
I created an account with Tripit. I forwarded my flight and hotel confirmation emails. The info showed up on my Tripit account. Good so far. Downloaded the iPhone app. Granted access to my account and logged in. Tapped on my trip in Upcoming Trips, but the next screen was empty; no details. Deleted app from iPhone and re-installed, still the same.
I sent a message to Tripit feedback. Silence.
This app is about to get one star. Any ideas what is going on?
I sent a message to Tripit feedback. Silence.
This app is about to get one star. Any ideas what is going on?
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Inappropriate?Thanks for alerting us. We believe we have fixed the issue. The app should work now if you do a manual sync from your phone. Please let me know if the issue persists. Our apologies for the inconvenience.
Sincerely,
Kristin
I’m thankful
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Inappropriate?Thanks. It started working just before you replied. Don't know if this helps, but it started working right after I changed the auto-refresh time from the default of 3 hours to 5 minutes. This may just have been a coincidence. I had tried to manually refresh several times before with no luck.
I’m okay now
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