Big Problem with Auto Authorize Permission
Hi Carousel,
I'm very concerned about the "auto authorize bulletins" permission setting. I've been working with someone there who was extremely helpful, the case # was 10277. But unfortunately the functionality problem that I am having is on your end.
The basic issue is this: I need the Auto Authorize function to work differently. I need it to ONLY Auto Authorize for Zones in which the user is intended to auto publish to, not ALL zones.
Here is the scenario: I have staff creating bulletins for Library zone 1, library management approve staff bulletins for Library zone 1 and library management can auto-publish to Library zone 1. I also want library management to be able to submit bulletins to Parking zone 1, but I don't want those bulletins to auto-publish. Instead I want parking management to be asked to approve those submitted bulletins or not. But that's not the way auto authorize works.
The absurd thing is that once bulletins are approved by library management, staff could then submit bulletins to parking zone 1, and parking management would have the approval step. Staff actually end up having more power to submit bulletins than management.
I want my users to be able to share content, but I can't have anyone auto-publishing to channels that they aren't in control of. The auto authorize function needs to only apply to the channel, not all channels. If I want users to be able to share content now, I will have to have management ask staff to submit their bulletins to other channels, or I will have to create a secondary account that is only used to submit bulletins to other channels.
At any rate the way your permissions are set up right now is misleading. If you look at the structure of it, it does not imply that Auto Authorize means, that all bulletins created by a user with that setting will auto-publish to all zones they have access to.
Please consider revising the way Auto Authorize is functioning. The way it is now is not very functional is situations like mine where I have many channels with many users with various permissions that need to share content.
Thanks,
Megan
Academic Computing and Media Services
University of California San Diego
I'm very concerned about the "auto authorize bulletins" permission setting. I've been working with someone there who was extremely helpful, the case # was 10277. But unfortunately the functionality problem that I am having is on your end.
The basic issue is this: I need the Auto Authorize function to work differently. I need it to ONLY Auto Authorize for Zones in which the user is intended to auto publish to, not ALL zones.
Here is the scenario: I have staff creating bulletins for Library zone 1, library management approve staff bulletins for Library zone 1 and library management can auto-publish to Library zone 1. I also want library management to be able to submit bulletins to Parking zone 1, but I don't want those bulletins to auto-publish. Instead I want parking management to be asked to approve those submitted bulletins or not. But that's not the way auto authorize works.
The absurd thing is that once bulletins are approved by library management, staff could then submit bulletins to parking zone 1, and parking management would have the approval step. Staff actually end up having more power to submit bulletins than management.
I want my users to be able to share content, but I can't have anyone auto-publishing to channels that they aren't in control of. The auto authorize function needs to only apply to the channel, not all channels. If I want users to be able to share content now, I will have to have management ask staff to submit their bulletins to other channels, or I will have to create a secondary account that is only used to submit bulletins to other channels.
At any rate the way your permissions are set up right now is misleading. If you look at the structure of it, it does not imply that Auto Authorize means, that all bulletins created by a user with that setting will auto-publish to all zones they have access to.
Please consider revising the way Auto Authorize is functioning. The way it is now is not very functional is situations like mine where I have many channels with many users with various permissions that need to share content.
Thanks,
Megan
Academic Computing and Media Services
University of California San Diego
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Inappropriate?Megan,
We had a conversation about this yesterday in our daily meeting, no news yet, but we will keep you posted.
I’m happy
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Inappropriate?Great. I was trying to figure out workarounds... I thought I could give people two accounts, one that would auto-authorize, and one that would be for submitting to other channels, but the problem with that is that it would require 2 different email accounts because carousel does not allow duplicate email addresses.
The other solution was giving someone below management, without the auto authorize feature an account, just for submitting. But then I have to give them access to managing zone bulletins, besides that, I thought they would probably still be able to copy auto-authorized bulletins anyway, and I'd be back to square one.
Megan
I’m ugh.
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Inappropriate?Hello Megan,
We agree with your thoughts on this topic and apologize for the frustration. This case (#4224) will be resolved in a future release of Carousel.
As always we appreciate your feedback and suggestions!
Thank you,
Jennifer
I’m thankful for user feedback
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Inappropriate?Thanks for your help.
It appears as though approved bulletins can also be copied/moved to any other zone the user has access to, thereby bypassing the approval step. Maybe you could double check on this for me?
I was hoping that someone who submitted a bulletin and had it approved, could then copy it, make a modification to display-dates for example, then resubmit it to be approved. Does that sound accurate?
Thanks,
Megan
I’m wondering...
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Inappropriate?Hello Megan,
What you're saying does sound accurate. We will double check all of your concerns when we resolve this issue. I appreciate your thoroughness and we'll keep you updated.
I’m thinking what you're thinking
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Inappropriate?Hello Megan,
This issue (case #4224) has been resolved in Carousel 5.2.7.
To view a complete list of the release notes:
http://gsfn.us/t/hbi7
To request an update, please email our support team at support@trms.com. In your email, please include the following items:
-Your name and organization
-Your current version of FrontDoor, Carousel and Cablecast
If you haven't yet filled out a customer registration form, please head over to http://www.trms.com/registration and fill one out.
Thank you,
Jennifer
I’m excited!
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