Cablecast 4.4 (and under) EOL Notice

Software companies, including Tightrope Media Systems, cannot offer perpetual support on their products because of the inability to retain information regarding their operation and issues related to the compatibility and availability of required support software and hardware. In short, it is impossible to support old software forever.

Therefore, Tightrope will, from time to time, designate a particular version of a product or an entire product line as “end-of-lifed” (EOL). Generally, and at Tightrope’s exclusive option, there will be notice on our web site and opportunities to upgrade to newer versions of the same product, if available, at significant discounts. Also, Tightrope will not immediately discontinue support for products after EOL status has been designated. Typically, significant or material issues with existing software will be resolved before EOL status is applied.

Product support will not be discontinued under the terms of the product’s software warranty, even if the product’s status is EOL.

At this time, we are announcing the EOL status of all software versions of Cablecast prior to version 4.5>August 18th, 2007. This includes Cablecast software versions 3.0, 3.1, 3.2, 3.5, 4.0, 4.1, 4.2, 4.3, and 4.4. As of August 18th 2007, no further development will occur on these releases. Basic support will still be offered on these versions, but no new bugfixes or patches will be created.

If you have any questions or concerns, please contact our support department at support@trms.com or call us at (866) 866-4118 x250.

Thank you.

--
John Reilly
Developer
Tightrope Media Systems