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Cablecast switching issues.
We are having some issues where every now and then a program will finish running and instead of switching back to Carousel, it stays in black. It is scheduled to change back to carousel and then within the next minute or so, change to the next program. However, the channel doesn't always change to the next program until we re-send autopilot.
We have also seen issues with our SX4 when for programs are supposed to switch at the top of the hour and the 4th channel does not switch. The program starts playing, but SX4 won't switch to it's respective channel.
Any ideas of what may be wrong?
We have also seen issues with our SX4 when for programs are supposed to switch at the top of the hour and the 4th channel does not switch. The program starts playing, but SX4 won't switch to it's respective channel.
Any ideas of what may be wrong?
I’m confused
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Inappropriate?Hi Jon,
I'm not really sure what the issue might be here, but I'll ask around the office to see if someone can offer advice/solutions.
It does sorta sound like there might be a router problem... Maybe it's getting overloaded with commands, and dropping one or two on the floor. What routing switcher do you have connected to the system?
-John -
Inappropriate?It is a Sigma MRX switcher. It is not something we have had issues a lot, but just recently. I do know we used to have scala for out bulletin board and just recently switched to carousel. I did make sure to go into each channel and assign it's default input to the respective carousel player.
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