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Carousel times out
Carousel times out when entering multiple slides and goes to page cannot be displayed
I’m Frustrated
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Inappropriate?Hi Natahn,
Eek, I'm sorry about the frustration... Am I reading you correctly on this? When you are creating multiple bulletins one after the other in the Carousel web site, eventually you get an error screen and have to start over?
If that's the case, are you creating them by adding multiple bulletins to a group, as in this screenshot:
Or are you making multiple bulletins individually, by clicking the "New Bulletin" link multiple times?
We had an issue in a previous version of Carousel whereby adding multiple bulletins in a group would sometimes cause the site to run out of memory, resulting in an error, which might be what you're seeing. What version of Carousel are you currently running?
-John
I’m sorry about the trouble
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Inappropriate?We are adding multiple bulletins to a group.
Version info
Release Version: 5.1.3 Build 5
Database Version: 5.1.0 -
Inappropriate?Thanks for the info, Natahn. Sounds like there might still be a bug lingering in there somewhere. I've got a few questions that will hopefully help us track it down.
- Just to be clear, you're adding multiple bulletins using the "Add another" screen from the screenshot above, yes?
- Approximately how many bulletins can you enter in this way before you get the error? A ballpark estimate is fine.
- Could you tell us the exact error text that you're getting? Copying and pasting the exact error and the stack trace would be very helpful.
Sorry to ask you to do extra work when there's a problem, but the more details we have, the faster we can find the issue.
Thanks for any assistance you can give us,
-John
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