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CG-250 Setup Problem
I got the unit hooked up and was about to set the IP addressing for the units when I ran into a problem. When you power the unit up it is giving a POST Beep Code Error 4 short and 2 long. I’ve called tightrope tech support and opened a case with them. Given the behavior its exhibiting (no power to keyboard, mouse or video output on the vga port) my guess is going to be a bad motherboard. Has anyone else run into this problem during setup?
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Inappropriate?Marcus,
This sounds like an un-seated graphics card from rough shipping. You have our permission if you're comfortable to open up the case and re-seat the graphics card and the riser it's contained in. If you're not comfortable with this, or have any questions please contact our service department at 612-866-4118 x3 Thanks!
-Chad -
Inappropriate?the graphics cards have been re-seated, but I'm still getting the same error. any other suggestions?
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