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crawls
Sorry, Crawl Girl again. So I've created my Crawl Zone and created two crawls, a weather crawl and a message crawl. However, it is not coming out over the bulletin board. I've shut down the CG250 and rebooted, but still no crawl zone. I thought I followed all the directions in the manual, but I got nothing. I'm using carousel 5.1.0 build 70. Any tricks to get it started?
Jessica
Jessica
I’m confused
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Inappropriate?Have you made sure your channel subscribes to that crawl zone?
Go into Carousel Configuration -> Channel Configuration -> Your Carousel Channel -> Channel Setup
The second drop down box is for choosing a crawl zone to add to that channel. -
Inappropriate?Yes, just double checked that and the channel does subscribe to the crawl.
I’m confused
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Inappropriate?Hey Ray,
I just tried to check my crawl bulletins and I got this error message. I've gotten this a couple times today. Is this what is making my crawl not appear and if so how do I fix it? Thanks, Jessica
"An unexpected error has occurred.
Please note the following information for tech support:
Error Tracking:
Bug status error: The remote server returned an error: (500) Internal Server Error.
Exception:
Timeout expired. The timeout period elapsed prior to obtaining a connection from the pool. This may have occurred because all pooled connections were in use and max pool size was reached.
Details...
Type:
System.InvalidOperationException
Thrown at:
ASP.list_active_aspx - GetConnection
Stack Trace:
at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
at System.Data.SqlClient.SqlConnection.Open()
at TRMS.Web.Carousel.DAToolbox.OpenConnection() in D:\Builds\ReleaseLines\Carousel\5.1\Carousel\Builds\WorkingDirectory\CVS\Carousel\Web\Carousel\Classes\DAToolbox.cs:line 76
at TRMS.Web.Carousel.CustomGroupList..ctor(TRMSPageTypes pageType, TRMSPageStatus pageStatus, String UserID, Int32 ZoneID) in D:\Builds\ReleaseLines\Carousel\5.1\Carousel\Builds\WorkingDirectory\CVS\Carousel\Web\Carousel\Classes\GroupList.cs:line 377
at TRMS.Web.Carousel.List_AllActive.Page_Load(Object sender, EventArgs e) in D:\Builds\ReleaseLines\Carousel\5.1\Carousel\Builds\WorkingDirectory\CVS\Carousel\Web\Carousel\List.Active.aspx.cs:line 211
--------------------------------------------------------------------------------
Attempt to continue
Return to Main Menu"
I’m thinking about a breakthrough!
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Inappropriate?This is where a tightrope support guru steps in and answers your questions :)
From the message it looks like something is not able to connect to your server. Perhaps a configuration issue.
One thing to check is that all your machines have the same IP address that they do in your setup.
For example if your machines obtains their address through DHCP, and they had to restart and received different IP address everything would get screwy.
This is just a guess though, best to talk to support.
-ray -
Inappropriate?Hi Jennifer,
No I can't see the empty crawl on my display.
Ray, thanks for your help.
Jessica
I’m hopeful to solve.
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Inappropriate?jacquesj,
Please call support (866) 866-4118 ext. 4 and let them know that you posted this question on the forum.
Thanks,
Jennifer
I’m confident
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Inappropriate?Crawl Girl,
It would be best if you gave support a call. However I do have a few suggestions. You will need to stop the display engine (double click the mouse, hit the esc key). Next you will want to relaunch Carousel (double click on the orange Carousel icon on the desktop) and hit the configure button. Make sure you have the 'Graphics Manager' set to 'Standard'. Click 'Ok' and let Carousel load.
Might be a long shot but it is worth a try.
Thanks,
Grayson -
Inappropriate?Hi to everyone who is helping me! First Thank you so much.
Second, I did what Grayson said, my bulletin board was running in simple. I changed it to standard and it won't work at all. It says it connects ok, then it says "Waiting for sub-system display" Then everything disappears and I am left with the desktop. I do have a call into support.
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