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DVD Import software?
I'm looking on the disc that came with my SX4 for the dvdimport software, but I'm not seeing it. the only folders on my disc are:
Cablecast Control Modules
Documentation
Drivers
Carousel Media.
I've looked through the subfolders and didn't see it.
Cablecast Control Modules
Documentation
Drivers
Carousel Media.
I've looked through the subfolders and didn't see it.
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Inappropriate?Hi Marcus,
Sorry about the trouble... I'm not sure why it's not included, I think it should be.
Anyway, our support staff can send you a link to download the software. Just send them an email at support@trms.com requesting the DVD Import software, and they'll send you a download key.
I hope this helps,
-John
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Inappropriate?John-
thanks for the info. Could we have a new disc shipped to us, since the one that came with our system didn't have all the content it was supposed to have?
thanks,
MC
I’m thankful
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Inappropriate?Marcus,
I just spoke to our production team and they will be sending you a new disc that contains DVD Import to your Jonesboro, AZ address that we have on file.
Jennifer -
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This answers the question
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Oops, typo AR, got it! -
Inappropriate?Marcus,
We are in the process of getting those discs re stamped. Jennifer passed along your shipping address to me and I will get you a new disc when they arrive here. Just wanted to let you we haven't forgot about you!
I’m confident
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Inappropriate?thanks so much.
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